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Is this just for people who live in Joco area?? Or all of Lakeside??

The hospital is for the entire Lakeside community and is a Seguro Popular Hospital and clinic. I didn't know you could enroll in SP there, but at Chapala the clerk only takes in applications until 2pm, so it might be the same at Joco.

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The hospital is for the entire Lakeside community and is a Seguro Popular Hospital and clinic. I didn't know you could enroll in SP there, but at Chapala the clerk only takes in applications until 2pm, so it might be the same at Joco.

The time might be until 2 but the location in Joco changed to the hospital and changed to M-F according to a woman who takes people there to enroll

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I had a friend who was taken to SP in Joco by the Red Cross ambulance on Sunday. They wouldn't take him since they said he had to arrive by private vehicle. This man had just had a stroke.

Anyone care to chime in on this?

Muchas gracias.

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In Joco we have been told to call for the Seguro Popular Ambulance...if you are a member or you can take a taxi...but you should be registered to get a speedier

result.

So where does that say the in the rules and regulation, and where is the SP Ambulance and phone number....

If you have a heart attack in Chapala I guess you suffer the consequences as I am sure the Joco faculty will only stabilize you until you can get to a full facility hospital.

Oh and where does "The Rules"..."only the Red Cross can attend you"

What a crazy situation.

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Dial 066 for Emergency – A Visit to the New Jocotepec Community Hospital

by Wesley Fink | Jun 26, 2015 | Medical Care |

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Hospital general entrance

As you drive toward Jocotepec, there is a brand new hospital rising on the right of the Carretera— just before the entrance to the Las Fuentes housing development, and well before the new Jocotepec bypass that speeds residents toward Guadalajara. When we arrived, several people were getting off the bus directly in front of the hospital, arriving from Chapala, Ajijic, and other Lakeside communities east of the hospital. As we entered the gate, the guard at the new Seguro Popular community hospital smiled and said in English “Welcome to our hospital.” It set the stage for the newest option in emergency health care at Lakeside, and we would not be disappointed in what we found.

Remember the number 066. It is your key to accessing these new emergency services now available at Lakeside.

Seguro Popular is Mexico’s universal health care system, which now covers 50% of the Mexican population. Of greatest interest to immigrants at Lakeside, Seguro Popular covers immigrants and Mexicans 60 or older with free health care. There are no enrollment fees, no one can be excluded for pre-existing conditions, and there are no co-pays for covered procedures. The Jocotepec hospital provides free ambulance service, helicopter emergency service, transport to specialized Guadalajara hospitals, and initial emergency services after accidents or other emergencies for SP members.

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Intake area

In addition, the new hospital will also treat anyone in any emergency, whether a member of SP or not, for a minimal fee. This includes expats on tourist visas and visitors to Lakeside who find themselves in an emergency, like an automobile accident. The costs to those not enrolled in SP are minimal—generally in the 15 to 100 peso range. This covers transport to the Jocotepec hospital, initial stabilization and assessment to determine if transfer to another hospital is required, and transportation to the appropriate hospital in Guadalajara, if required. Anyone familiar with the community hospital concept in the USA will recognize how the Jocotepec SP hospital is set up. The goal is to provide emergency transportation to the hospital, and to provide critical care in emergencies, like accidents, falls, heart attacks, life-threatening allergic reactions (like bee stings or scorpion stings with respiratory problems), and cuts and broken bones. Patients are treated, assessed, and stabilized for transport to facilities better suited to provide cardiac care, for example, and then transport stabilized patients there, if needed.

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Women’s services area

According to Personnel Manager and Administrator Guadalupe Ochoa (“Lupita”), the facility provides 5 areas of routine service: gynecology, obstetrics, orthopedic care, emergency medicine, and emergency dentistry. The new hospital specializes in women’s health. That is evidenced by the mammography department, which is already equipped with mammography machines. The equipment is still not completely configured, and more training is in the works, but Ms. Ochoa says routine mammograms will be performed beginning in about 2 months.

One question that everyone has asked is whether the new hospital is just for Jocotepec. The hospital was, in fact, set up to serve the north Lakeside area, including the municipality of Chapala (Chapala, Ixtlahuacan, Riberas del Pilar, San Antonio Tlayacapan, and Ajijic) and the municipality of Jocotepec (San Juan Cosalá, Jocotepec, and the outlying towns). Hospital personnel asked that we assure everyone that the Jocotepec hospital is Lakeside’s emergency hospital. Residents from any of these areas can call 066 if they need an ambulance, or even faster, helicopter transport.

That number connects to Seguro Popular dispatch in Guadalajara. If the caller is in the Lakeside area, the Jocotepec hospital will be contacted to provide ambulance service (or helicopter transport, if needed) to the caller’s home or accident location. Crises requiring immediate assistance at one of the 6 Guadalajara SP hospitals may get dispatched directly to one of those hospitals by a Jocotepec hospital ambulance or helicopter.

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Hospital general parking

Now that you know who is served by the Jocotepec Hospital, and how to access those services please take a look at the photos of the new hospital. Behind the front gates, there is a lower parking lot for those visiting for routine services.

For emergency care, you go up the right ramp, which circles back to the emergency entrance. There is also a rear parking lot near the ambulance parking section, and a helipad for those needing help from emergency personnel in severe emergencies. The facility also provides out-patient services to the community. That is accessed through another entrance near the south end of the hospital. Unlike the emergency hospital, the clinic serves the Jocotepec area, much as Seguro Popular clinics in Chapala, San Antonio, and Ajijic serve their populations. The clinics provide routine care and ongoing care for the chronically ill.

The Jocotepec Community Hospital is open 24 hours a day for emergencies, and maintains the SP standard hours of 8AM to 8PM for outpatient and follow-up services at the clinic. The clinic has physicians available Monday to Thursday for patient visits. There is also an SP dispensing pharmacy located in the community hospital.

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Helipad and ambulance area

We wandered around the grounds and parking lots just to get a feel for who comes to the new hospital, and their perceptions of this new Lakeside option. We were, frankly, surprised to see several expats visiting while we were there—both with routine procedures and medical emergencies. Most expats were from the Joco and San Juan Cosalá area where residents have quickly learned about this new health care option.

The personnel at the hospital were incredibly friendly and welcoming, and some speak English. Lupita told us there is normally someone available who can assist English-speaking patients, and it is very clear that is not considered a chore for hospital personnel. They welcome expat immigrants, and clearly see the Lakeside expat community as one of their key patient groups. Even a maintenance person cleaning the well-maintained grounds was very helpful with a smile, good answers to our questions, and English learned in California.

This is Lakeside’s new hospital, and you owe it to yourself to add this wonderful new option to your health care consciousness, particularly in the event of an emergency. Just call 066 in an emergency to get the help you need.

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Emergency entrance

One question that continues to burn is why the Red Cross or Lake Chapala Society (LCS) have had little to say about this new hospital at Lakeside. Perhaps free ambulance and helicopter emergency transport to a lakeside hospital is too much competition for Red Cross fund raising. We have asked them, but no one gets back with a reply. Unfortunately, it often appears that the older organizations here don’t like to deal with new options or choices, no matter how relevant they are to expats at Lakeside. This is seen in the misinformation given by the Red Cross on Seguro Popular, even though 50% of the Mexican population and many expats are now members of Mexico’s universal

healthcare system. LCS seems to have little interest in hosting seminars unless there is a potential monetary benefit,

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Outpatient entrance

even though their stated goal is to provide information needed by expats and locals at Lakeside. Instead of sponsoring events by private insurers (who rarely pay any claims to their members at Lakeside), they should sponsor informational sessions at every opportunity about Mexican universal health care that is free to immigrants 60 and older, and that cannot by law exclude anyone because of pre-existing conditions, and that accept and serve all Mexican immigrants, both temporary and permanent visa holders. That is big news to the retired people at Lakeside looking for health care answers.

If you are interested in knowing more about Seguro Popular and how to register, please refer to the numerous articles available here at LakeChapalaReporter.com on registering, what is covered, pre-registering for the hospital of your choice, and now with this new hospital, what to do in a medical emergency.

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Dr. Sam Theilin spoke at Open Circle last Sunday on how to handle medical emergencies. If you have Seguro Popular you need an authorization in order to get them to take you. Even if it is a life threatening event, they may not take you. There are waaaay too many patients for the resources. Before relying on using the precious resources meant for American nationals you may want to throughly check into whether or not you want to depend on SP. I sure wouldn't. Even with a life threatening event, IF you get an authorization you can lay on a gurney in the hallway for days. Everyone must make their own choices.

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We have a friend who is a member of Seguro Popular. This past week she thought that she was having a heart attack. She dialed 066. A Jocotepec Hospital ambulance was sent to her place Lakeside. She was taken by the Jocotepec Hospital ambulance to the new Jocotepec Hospital. She was admitted and treated successfully. It turned out that something else caused her symptoms as determined by the doctor at the Jocotepec Hospital (not a heart attack). She left her house at about 9 am and was home before lunchtime. She was very happy with the quality of her treatment and the speed in which it was done.

At this time the Jocotepec Hospital is not overcrowded. With time it might get more crowded and backed up.

However keep in mind that the Jocotepec Hospital is in a small community whereas the Guadalajara public Seguro Popular hospitals are in a highly populated city. Therefor most likely the new Jocotepec Hospital will not become as overcrowded as the Guadalajara public hospitals.

When phoning 066 you will need to know at least some Spanish. If you are able to get the help of a friend quickly that speaks Spanish and can phone 066 for you, that will be helpful in an emergency. Otherwise perhaps phone your doctor's cell phone in an emergency and he/she can phone 066 for you.

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A year or so ago, "newinajijic" posted a very helpful post which sits on my bulletin board next to the phone: "Emergency-English Spanish Translation". Let's hope it's in our archives. Covers the phrases needed.

Question: If a person is signed up with IMSS, will this prevent using the Joco emergency service in a crisis?

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If you are enrolled in another federal program like IMSS, you cannot join SP and if you cannot join, I doubt you will be admitted for medical care. If someone belongs to IMSS, why wouldn't he use IMSS?

In some cases the Seguro Popular does take IMSS patients in for treatment depending on the location and bills the IMSS. It has an agreement with IMSS usualy [ but not always depending on other factors] in remote areas where there are no IMSS clinics close by. I don´t know about Seguro Popular hospitals for emergencies.

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A year or so ago, "newinajijic" posted a very helpful post which sits on my bulletin board next to the phone: "Emergency-English Spanish Translation". Let's hope it's in our archives. Covers the phrases needed.

Question: If a person is signed up with IMSS, will this prevent using the Joco emergency service in a crisis?

If the person being treated couldn't speak how would Seguro know whether or not the patient belonged to IMSS?

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IMSS is supposed to be an upgrade compared to SP. Why would someone who is paying for IMSS want to go to an SP clinic?

The SP hospital in Joco does not keep seriously ill patients. It transfer them to Hospital Civil in Guadalajara.

I would think a seriously ill person would prefer the IMSS hospitals.

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Has anyone on here with SP registered at the new hospital in Joco? If so, what was the procedure?

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