Natasha Posted March 20 Report Share Posted March 20 Having issues with remote ( not that old). Lately, sometimes will turn TV on or off, but sometimes won't ( either way) plus only sometimes sound control won't work. Have checked ALL elec connections. Yes, I CAN turn on with button underneath TV and yes I've tried new batteries. Yes little red light flashes within remote itself. Found correct one on Amazon but before I buy, an other ideas? Thanks in advance Quote Link to comment Share on other sites More sharing options...
Jreboll Posted March 20 Report Share Posted March 20 I don’t know why but electronic stuff always get screwed up here. The weather, the altitude, uv light, I don’t know but remotes, radios, microwaves are all affected. Quote Link to comment Share on other sites More sharing options...
ibarra Posted March 20 Report Share Posted March 20 We have replaced two, relatively new, remotes in the last couple of weeks. 1 Quote Link to comment Share on other sites More sharing options...
Kalik Posted March 20 Report Share Posted March 20 Repair guy in San Juan Cosala. Carreterra, South side, under the cell tower. Quote Link to comment Share on other sites More sharing options...
Natasha Posted March 20 Author Report Share Posted March 20 21 minutes ago, Kalik said: Repair guy in San Juan Cosala. Carreterra, South side, under the cell tower. Yes I know about him and we've used him but if it's only the remote it'll be easier to just get it on Amazon. But thank you Quote Link to comment Share on other sites More sharing options...
Whipstock Posted March 20 Report Share Posted March 20 Wednesday Tiangees has a table full of new replacement remotes. I'd bring the old one for the guy to match it. I've had good luck in the past with universal remotes (they can be programed for any brand). Quote Link to comment Share on other sites More sharing options...
Natasha Posted March 21 Author Report Share Posted March 21 UPDATE: Figured out that none of the remotes I was looking at (Amaz or ML) matched the exact last 3 letters of TV model number ( made IN Mexico). Phoned Samsung Mexico. LONG conversation ( Spanish) with very patient young man. In the end he talked me thru what I can only assume was a factory reset......... and then he remotely accessed the TV itself to confirm all was good. Even stayed on the line while I wrote down the steps to take for the next time......... YES!!!!!!!!! 2 Quote Link to comment Share on other sites More sharing options...
Natasha Posted March 21 Author Report Share Posted March 21 IF you are interested in the process: Samsung Smart TV purchased July 2021 Original remote ( this was important). STEPS to reset: ( I found them VERY weird) 1. Unplug electric connection back of TV. 2. Press down manual start button on TV and hold 30 seconds. 3. Plug TV in again. 4. Remove batteries from remote. 5. Press "on" button and hold 30 seconds. 6. Put batteries back in remote. 7. Turn on TV with either remote ( if it will) or manual "on" button. DONE!!!!! 2 1 Quote Link to comment Share on other sites More sharing options...
handfaf Posted March 21 Report Share Posted March 21 remove batteries look for two screws. Rremove screws and pry apart clean rubber and clean electrical board with alcohol. Gently . 1 2 Quote Link to comment Share on other sites More sharing options...
RickS Posted March 22 Report Share Posted March 22 My Tivo remote quit working. I took the battery cap off and..... I have NEVER seen as much corrosion in anything before. I'm surprised that it did not ruin it! Maybe there's something in the air.... reaching all the way to Colorado. Quote Link to comment Share on other sites More sharing options...
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