cookj5 Posted September 23, 2023 Report Share Posted September 23, 2023 I recently tried to use my US credit card to order items on-line from Amazon (US) and Apple. My intent was to have the items sent to a friend who is visiting in the US and can bring them down to me when he returns. I have been doing this without a problem for more than a decade. For mysterious reasons, none of my transactions went through. I have checked with the bank that issues my card and they said it's fine. I also checked with both Amazon and Apple. Both said the problem was not with them. The refusal messages on their websites advised me to try another payment method. I ultimately persuaded a friend in Ajijic to make the orders on his US card to see if they would go through. To our surprise, they did not. I suspect that Amazon and Apple (and perhaps other companies) are now using algorithms that are able to detect orders coming from Mexico and are automatically declining them. Is anyone else having this problem? Does anyone have any idea what is going on and how to solve problem. If my credit card is not usable in Mexico, it will soon be a major problem for me. Quote Link to comment Share on other sites More sharing options...
Natasha Posted September 23, 2023 Report Share Posted September 23, 2023 I use my Canadian Visa card on both Amazon U.S. and Amazon Mexico. Orders on Mexican site as recently as 10 days ago no problem. I DID however, have to have my Canadian bank change my billing address from the Canadian bank to iShop's point in Laredo because over 10 years ago another site refused to complete the order if billing address and shipping address weren't both in the same country. At that time, Amazon U.S.didn't care. I don't think we even had Amazon Mx in those days. Amazon DOES know I live in Mexico. When I hit snags, I PHONE. Amazon U.S. 001-206-922-0880 If the recording offers to call you back, don't accept. Their operators are NOT allowed to phone outside U.S. boundaries. Amazon Mx 800-874-8725 (only Spanish) 1 Quote Link to comment Share on other sites More sharing options...
MakeItSo Posted September 23, 2023 Report Share Posted September 23, 2023 Never had a credit card declined, but sometimes get a declined transaction. It happens when I have my Mex address set as default, but intend to ship to the US or Canada from amazon dot com or dot ca and cannot complete a transaction because, silly me, forget to change the address to the US or Canada. 1 Quote Link to comment Share on other sites More sharing options...
ibarra Posted September 23, 2023 Report Share Posted September 23, 2023 Used U.S. credit card today for purchases with Amazon.com and Amazon.com.mx. No problems. 2 Quote Link to comment Share on other sites More sharing options...
gwynne Posted September 24, 2023 Report Share Posted September 24, 2023 Used my US CC for an Amazon purchase last night. No problem. BUT you do have to watch the addresses you use. I was using Amazon US to ship to a US address so I had to change my default shipping and make sure it lined up with the 'bill to' address. Quote Link to comment Share on other sites More sharing options...
Mad_Max Posted September 24, 2023 Report Share Posted September 24, 2023 I have a US credit card for my Amazon Mx Account. No problem. They continue to let me spend money. I have a US credit card for my Roku TV and do stream Amazon. Amazon requires a Mexican credit/debit card for movies on my MX Roku TV - so cannot watch any movies that require payment as don't want to share my Mx debit card info with Amazon.. Just as well I guess. Saves me money. Quote Link to comment Share on other sites More sharing options...
Floradude Posted September 24, 2023 Report Share Posted September 24, 2023 I also used my US Credit Card last week to purchase a couple of items from Amazon.MX Quote Link to comment Share on other sites More sharing options...
Floradude Posted September 24, 2023 Report Share Posted September 24, 2023 I take back what I said above. On Thursday I purchased two items with my Bank of America credit card. Amazon.MX confirmed my purchase and said the delivery would be on Tuesday, and that a signature was required. I just went into my bank account and the purchase was listed and it was stated that PAYMENT WAS REFUSED. I will be curious if my delivery occurs on Tuesday. Quote Link to comment Share on other sites More sharing options...
bmh Posted September 24, 2023 Report Share Posted September 24, 2023 It happens to.me a Lot Just happened with Uber that did not accept My US card or my BBVA card. Also happens in other cases and cannot figure out why Quote Link to comment Share on other sites More sharing options...
Mad_Max Posted September 24, 2023 Report Share Posted September 24, 2023 when you use a US Credit/Debit Card in Mexico, the US entity - eg bank - usually wants an exact match for the zip code - so if you get rejects, check out the zip codes 1 Quote Link to comment Share on other sites More sharing options...
Floradude Posted September 25, 2023 Report Share Posted September 25, 2023 Chatted with Bank of America (email) this morning (Monday) about the Payment Refused. They suggested we wait until tomorrow when the items are scheduled for delivery. To be continued... Quote Link to comment Share on other sites More sharing options...
ibarra Posted September 25, 2023 Report Share Posted September 25, 2023 2 hours ago, Floradude said: Chatted with Bank of America (email) this morning (Monday) about the Payment Refused. They suggested we wait until tomorrow when the items are scheduled for delivery. To be continued... Have you actually looked at delivery status on Amazon to see if your order shipped and if yes, when delivery will be? 1 Quote Link to comment Share on other sites More sharing options...
Mad_Max Posted September 25, 2023 Report Share Posted September 25, 2023 Re the delivery status of an item on Amazon it order not shown as delivered, I then click this link Ver todas las actualizaciones which is found under Se envio con etc Se envió con Estafeta ID de seguimiento: 001589050861A601883986 Ver todas las actualizaciones Note - when checking shipping status, I always check that link for accurate info. Most of my orders are delivered the day after arriving at Pacific Quote Link to comment Share on other sites More sharing options...
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