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Bienestar app not working


Mostlylost

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17 minutes ago, daisy2013 said:

No no problem

So you are able to access Bienestar for your balance in the last week.  Are you using Android or Iphone? 

I see a lot of comments in Google Play that are having problems since January  Just wondered if it is everyone.

 

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9 hours ago, OldWEB said:

I don't have a horse in this race, but a search online found a Bienestar support group that can help...

https://www.bienestar.org/wellness/support-groups/

 If you actually look at that website, I doubt if it will help with app issues, especially in MX.  It is quite specific about who they are catering to and what cities:

"Bienestar is a community-based social services organization serving Greater Los Angeles. Our focus is on identifying and addressing emerging health issues faced by Latinx and LGBTQ+ populations. 

SOME OF OUR GROUPS ARE FOCUSED ON SPECIFIC COMMUNITIES:

Gay and Bisexual Men

Transgender Women

LGBTQ (Lesbian, Gay, Bisexual, Transgender & Queer) Youth

People living with HIV/AIDS

People dealing with Substance Abuse disorders

Spanish-speaking LGBTQ people"

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4 hours ago, Mostlylost said:

Clearly you do not know what Banco Bienestar is. 

https://www.gob.mx/bancodelbienestar

PLEASE indicate where Banco was wanted?  I do not know their lifestyle the same as you do not know what I know.

 

See how this escalates when a poster is jumped on???  I think there are some puppy pics that need posting....

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7 hours ago, ibarra said:

 If you actually look at that website, I doubt if it will help with app issues, especially in MX.  It is quite specific about who they are catering to and what cities:

"Bienestar is a community-based social services organization serving Greater Los Angeles. Our focus is on identifying and addressing emerging health issues faced by Latinx and LGBTQ+ populations. 

SOME OF OUR GROUPS ARE FOCUSED ON SPECIFIC COMMUNITIES:

Gay and Bisexual Men

Transgender Women

LGBTQ (Lesbian, Gay, Bisexual, Transgender & Queer) Youth

People living with HIV/AIDS

People dealing with Substance Abuse disorders

Spanish-speaking LGBTQ people"

HA!  Now you get it!

Loud and proud is what they say....  Thanks for participating.  🙂

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35 minutes ago, Ferret said:

"Checking the balance" and "payments" should have been good clues. People get cranky when their money is involved.

My posting above The sense of humour on this forum is comparable to a wet dishrag.  🙄  should have been a clue also. 

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The letters that will receive their Bienestar pension this week are the following:

  • Tuesday, February 6: G
  • Wednesday, February 7: G
  • Thursday, February 8: H
  • Friday, February 9: I, J, K
  • Monday, February 12: L
  • Tuesday, February 13: M
  • Wednesday, February 14: M
  • Thursday, February 15: N, Ñ, O
  • Friday, February 16: P, Q
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2 hours ago, daisy2013 said:

The letters that will receive their Bienestar pension this week are the following:

  • Tuesday, February 6: G
  • Wednesday, February 7: G
  • Thursday, February 8: H
  • Friday, February 9: I, J, K
  • Monday, February 12: L
  • Tuesday, February 13: M
  • Wednesday, February 14: M
  • Thursday, February 15: N, Ñ, O
  • Friday, February 16: P, Q

Yes I was aware of the schedule it's in the paper every day.  I talked to 3 people today who have not been able to access information in the app either. I downloaded it to a ipad and it would not work either.

Just seemed odd that is working for you. 

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2 hours ago, daisy2013 said:

The letters that will receive their Bienestar pension this week are the following:

  • Tuesday, February 6: G
  • Wednesday, February 7: G
  • Thursday, February 8: H
  • Friday, February 9: I, J, K
  • Monday, February 12: L
  • Tuesday, February 13: M
  • Wednesday, February 14: M
  • Thursday, February 15: N, Ñ, O
  • Friday, February 16: P, Q

Where did you get this information?  I would like to bookmark the site.  

Also, I thought payments were to be deposited every other month. Since we received a deposit in January, I assumed next would be in March.  Someone please help as my husband just started receiving this pension and we are slightly confused.

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29 minutes ago, ibarra said:

Where did you get this information?  I would like to bookmark the site.  

Also, I thought payments were to be deposited every other month. Since we received a deposit in January, I assumed next would be in March.  Someone please help as my husband just started receiving this pension and we are slightly confused.

Because of constitutional requirements regarding the upcomming elections  March-April and May -June will be paid in January and February and resume regular shedule in July after elections. 

https://www.gob.mx/bienestar  Has the info available  

 

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40 minutes ago, ibarra said:

I have tried the official app several times.  Each time it states my information isn't correct.  It IS correct.  I give up and will just check balance at an ATM.

As I said in the post it seems that the app is having problems and giving the check back later for everything. . I just talked to my brother and sister in law and not working for them either.

It seems daisy2013 is the only person  for whom it is working at this time. 

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