Lexy Posted January 31 Report Share Posted January 31 This morning I requested a routine form from the Social Security Admin by email. I got back an immediat response saying my benefits have been suspended because fro two years I failed to respond to a request for information. I'm assuming it's the yearly check up on my current address. I always respond to these. They included in this email a form to fill out and return within 60 says. Of course I will do it immediately. Meanwhile my benefits have been suspended starting with my February 2024 check. I'm in shock.. Has anyone else ever experienced anything like this? Lexy 1 Quote Link to comment Share on other sites More sharing options...
ibarra Posted January 31 Report Share Posted January 31 I suggest you send an email immediately and explain your situation to the office in GDL, give them your phone number too. It may take a couple of days for a response but, when this happened to me, they were able to ask the questions needed and do whatever was needed on their part so that I did not loose any benefits. Social Security Admin. GDL FBU.Guadalajara@ssa.gov Please keep mind, 5 February is a legal Holiday in MX. 1 1 Quote Link to comment Share on other sites More sharing options...
Lexy Posted January 31 Author Report Share Posted January 31 Ibarra--I responded immediatly. That's how I know they suspended my benefits beginning immediately with February. We're exchanging emails. But they are insisting on the form being returned filled in. That what I'm doing. But of course I did not, obviously not in an eemail, get the return envelope to use. I better finish filling out this form. Quote Link to comment Share on other sites More sharing options...
NEWMtnMama Posted January 31 Report Share Posted January 31 You need to scan the completed form, save it as a PDF and send it to the Consulate. iShop can help you do that. 1 Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted January 31 Report Share Posted January 31 Do have an account with SS at https://www.ssa.gov/ ? You might be able to handle the problem using that website. Also you can call them (it will be a wait on the phone) from a US number 800-772-1213 from a mexican number 001-880-772-1213 Quote Link to comment Share on other sites More sharing options...
Lexy Posted January 31 Author Report Share Posted January 31 We are exchanging emails without any delay. I just now see that I'm allowed to get the form scanned to them. Otherwise it has to be put in "regular" mail from post office. So I'll get over to iShop and have it all scanned to them. Do I have to have a scan number or something to give to iShop for the consulate? Quote Link to comment Share on other sites More sharing options...
Lexy Posted January 31 Author Report Share Posted January 31 In one message they say send by mail and now I see in another place it says send by courier. Damn! So back to iShop. lexy Quote Link to comment Share on other sites More sharing options...
NEWMtnMama Posted January 31 Report Share Posted January 31 You create a PDF and attach it to the email you send to the Consulate 1 Quote Link to comment Share on other sites More sharing options...
Lexy Posted January 31 Author Report Share Posted January 31 They gave me conflicting instructions. It was finally agreed I could send filled-in form in ink and passport copy by courier. Done. Thank you all for your responses. Lexy Quote Link to comment Share on other sites More sharing options...
Usvetsinmexico Posted January 31 Report Share Posted January 31 Make sure you turn on paperless notification. That way the SS office will email you important notification's instead of mailing them. Quote Link to comment Share on other sites More sharing options...
Jackie Posted January 31 Report Share Posted January 31 Usvetsinmexico - could you please explain how to do this paperless notification. Contact the US SS or Guad SS office ?? Thank you so much ... Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted January 31 Report Share Posted January 31 In your online account at the top of the page click My Profile then click Notifications and Communications Then you can verify and or change your settings 1 1 Quote Link to comment Share on other sites More sharing options...
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