Two or three weeks ago our maid, was doing her monthly house check when she discovered the electricity had been shut off. She checked the panel in the house and it was OK. The electric meter at the street screen was blank.
We assured her all CFE payments were paid directly by BBVA Bancomer and noted the minimum payments were made on December, 2020 and February 2021.
Our maid contacted the CFE and was told that we owed $7,543. They said that we were informed by some blue papers left at the house. The CFE would not tell her what this amount was for. She checked this week and no one in our condo has seen any blue papers and they were not in our house or mail box. We have no idea what this is about.
We are often away for extended periods of time and the house is not occupied in our absence. In 2019, after we had again just returned to Ajijic, we reported to the CFE, in person, that our old style meter wasn't working properly. The CFE immediately installed a new electronic style meter. Everything worked fine.
We have not been in Mexico since the end of March, 2020 due to COVID. We expect to return in October 2021 after getting vaccinated and allowed to travel again.
The power is turned off at the panel so we don't use any electricity when away. Do they think because of the lengthy period of minimum billing that we're stealing electricity and have made an arbitrary decision demanding this fee to turn the electricity back on? What can we do other than pay when we're stuck here in Canada?