Mainecoons Posted March 28 Report Share Posted March 28 C.I. Banco seems to have become very unreliable again. Can one use the HSBC ATM without charge like one can do (when it works) with C.I. Banco? Any other ATMs in that area that work for Capital One? Gracias! Quote Link to comment Share on other sites More sharing options...
chicamysterious Posted March 28 Report Share Posted March 28 I use Banorte it allows me to withdrawl 20,000 pesos. I have used Santander but I usually want more money than they allow. With all decline the conversion offered. You will still het your money but at a much better rate Quote Link to comment Share on other sites More sharing options...
RickS Posted March 29 Report Share Posted March 29 Someone with this exact experience will probably answer, but.... Does not Capital One 'reimburse' your ATM charges or is it that CIBanco, when using a Capital One debit card, just does NOT charge any fees? I though it was the former. And if so, 'any' bank's ATM charges will be reimbursed by Capital One. Now CIBanco's fees were less to begin with than say HSBC, but that is probably not what you are asking about. Similar to Capital One, my Credit Union's ATM charges are reimbursed no matter which ATM I use. Quote Link to comment Share on other sites More sharing options...
Lou Quillio Posted March 29 Report Share Posted March 29 We use Capital One 360 at HSBC, generally at the branch near Steren in San Antonio. We always withdraw $10,000 MXN (roughly $500 USD ... sorta) because (1) we don't want to go to an ATM all the time, (2) it's a round number, so auditing is easier, and (3) I'm satisfied with their policy and math. But I still check. CapOne doesn't impose any ATM or Foreign Transaction fees of their own, but they don't refund HSBC's ATM fee. Naturally, we always decline HSBC's exchange rate on the last screen. CapOne converts at the "daily rate," which fluctuates during the day. It's loosely auditable, but I don't log time-of-day, only date. Here are four recent ATM withdrawals and their details (blue values are from my CapOne statement): MXN USD Calculated Rate Yahoo Rate ATM Fee Net Effective Rate Withdrawal Net Cost 3/25 10,000.00 541.46 18.47 ~= 4.41 18.32 0.8145% 3/14 10,000.00 537.79 18.59 ~= 4.38 18.44 0.8144% 3/1 10,000.00 553.18 18.08 ~= 4.50 17.93 0.8135% 2/6 10,000.00 529.38 18.89 ~= 4.31 18.74 0.8142% The USD column is CapOne's converted value, the ATM Fee column is what CapOne reports I paid HSBC, and the two together are what was debited from my CapOne account. The Calculated Rate is MXN ÷ USD. From time-to-time I compare this to Yahoo Finance's historical rate chart. Yahoo only has Open, High, Low, Close. My Calculated Rate is never exactly one of these (again, time of day matters) but it's close, and it tracks. I'm satisfied there's no game-playing. Net Effective Rate is MXN / (USD + ATM Fee). It serves as my alarm. If this number falls out of line, something changed, and I'll investigate. Trust me, this model could be 10x more sophisticated. But there's no need. So, to simplify, what's it cost me to withdraw about 500 bucks? About $4, or roughly 0.81%. I consider this reasonable, all things considered, and won't sweat it further. ps. Important: This is for $10,000 MXN withdrawals. If $2,000 is more your speed, you'll likely pay more, and definitely not less. LQ 1 1 Quote Link to comment Share on other sites More sharing options...
Mainecoons Posted March 29 Author Report Share Posted March 29 Wow, thank you Lou and all. Lou, do you use only HSBC? Is $10,000 pesos the limit? We normally get 15,000. CI Banco is charging $3.12 on a $15,000 pesos withdrawal...when the damn ATM works. Quote Link to comment Share on other sites More sharing options...
Lou Quillio Posted March 29 Report Share Posted March 29 1 minute ago, Mainecoons said: do you use only HSBC? Right now, only HSBC. I may compare some others against it later, but I stopped shopping around once I found a good deal. Honestly I'm not too motivated to hunt for, what, a $1 savings somewhere else, every two weeks or so? Not worth it, and may not exist. 10 minutes ago, Mainecoons said: Is $10,000 pesos the limit? Can't say. The largest enumerated amount is $7,000, then "Other amount." Haven't pushed it past $10k. On a Sunday or holiday, it might refuse $10k. I've seen $6,000 limit, all in 200s -- but it's always because the machine has run low. There are three machines. LQ Quote Link to comment Share on other sites More sharing options...
chapalence Posted March 29 Report Share Posted March 29 1 hour ago, Lou Quillio said: Right now, only HSBC. I may compare some others against it later, but I stopped shopping around once I found a good deal. Honestly I'm not too motivated to hunt for, what, a $1 savings somewhere else, every two weeks or so? Not worth it, and may not exist. Can't say. The largest enumerated amount is $7,000, then "Other amount." Haven't pushed it past $10k. On a Sunday or holiday, it might refuse $10k. I've seen $6,000 limit, all in 200s -- but it's always because the machine has run low. There are three machines. LQ The limit per transaction at HSBC $15,000. I usually get that and it is almost always in all $500 notes, but occasionally they give a thousand or two in smaller bills. Quote Link to comment Share on other sites More sharing options...
RickS Posted March 29 Report Share Posted March 29 "I usually get that and it is almost always in all $500 notes...." One can always walk over to a teller and get some smaller bills but that is a pain in the A$$ as there is usually a line there also. Quote Link to comment Share on other sites More sharing options...
RickS Posted March 29 Report Share Posted March 29 3 hours ago, Lou Quillio said: Honestly I'm not too motivated to hunt for, what, a $1 savings somewhere else, every two weeks or so? Not worth it... EXACTLY my sentiments..... Quote Link to comment Share on other sites More sharing options...
mexijims1 Posted March 29 Report Share Posted March 29 Capital One does not reimburse ATM fees. They only allow you free ATM transactions if the particular bank is within their All Points system or something like that. Is Banorte and Santender in their system, or do you have to pay ATM fees for Capital one with them. About 11 years ago, Bank of America allowed free ATM use of Scotiabank, Santender and Banorte. About 6 months after I got down here, B of A pulled the plug on that. That is when I switched to Capital One 360 and never looked back. Unfortunately, the pool of ATMs available within their system has shrunk. I used to go to the casino ATMS in the same plaza. Then that became unreliable and they pulled the use of that . So, I have been stuck with CI Banco as the only ones not charging an ATM fee for CAptial one. CI Banco reliabilty of ATM money is extremely aggravating ! Glad we are retired to have time to waste ! Climate is great though, isn't it ??? Quote Link to comment Share on other sites More sharing options...
Mainecoons Posted March 29 Author Report Share Posted March 29 1 hour ago, mexijims1 said: Capital One does not reimburse ATM fees. They only allow you free ATM transactions if the particular bank is within their All Points system or something like that. Is Banorte and Santender in their system, or do you have to pay ATM fees for Capital one with them. About 11 years ago, Bank of America allowed free ATM use of Scotiabank, Santender and Banorte. About 6 months after I got down here, B of A pulled the plug on that. That is when I switched to Capital One 360 and never looked back. Unfortunately, the pool of ATMs available within their system has shrunk. I used to go to the casino ATMS in the same plaza. Then that became unreliable and they pulled the use of that . So, I have been stuck with CI Banco as the only ones not charging an ATM fee for CAptial one. CI Banco reliabilty of ATM money is extremely aggravating ! Glad we are retired to have time to waste ! Climate is great though, isn't it ??? CI Banco is charging an ATM fee for Capital One 360. I went and looked at the statement. For a 15,000 peso withdrawal the fee charged is $3.41 U.S. It appears HSBC is about a buck higher but if it is more reliable it is well worth it. 1 Quote Link to comment Share on other sites More sharing options...
mexijims1 Posted March 30 Report Share Posted March 30 However, I thought CI Banco has always charged for an ATM transaction fee , no matter which debit card you use. But, Capital One still does not charge us, correct? I just don't want to get charged by each bank ( at both ends). The exchange rate hit hurts enough after we were used to a steady 20:1 for so long. Sounds like HSBC is more reliable for having its ATMs from running empty. You never know with CI banco -- so hit or miss. Banks suck, they just vary by degrees ( just like insurance companies) !!! 1 Quote Link to comment Share on other sites More sharing options...
RickS Posted March 30 Report Share Posted March 30 I look at ATMs in banks Lakeside in another light. They provide me with a so-far safe 'vehicle' to withdraw monies from my US bank 2,000 miles away. I don't have to pony up any of my funds into that bank for that 'service'. Since I don't invest any monies in their bank, I'm OK with paying them a few bucks once in a while for providing me with this opportunity. I'm also not going to complain about an 18.5 peso exchange rate as I can remember when it was 9 to 1. Inflation sucks no matter what side of the border one sits on. 1 Quote Link to comment Share on other sites More sharing options...
Lou Quillio Posted March 30 Report Share Posted March 30 3 hours ago, Mainecoons said: CI Banco is charging an ATM fee ... 15,000 peso ... $3.41 U.S. Good to know; thanks. I was going to test them, but now probably won't bother. WRT the "big bills" challenge, my approach has evolved. I pass 500s at every possible chance, and there are more chances than I once assumed. I just avoid doing so early in the business day (no clerk likes that), and show the 500 with an Está bien? If there's any resistance at all, we'll try something else. But I find that the key is to let those 100s, 50s and 20s received as cambio build up till I've got a good stash, and not to feel so obliged to always pay with the smallest bills. Was probably too cautious before. And the definition of a "big bill" isn't static. Heck, ATMs in the States dispense 50s these days. LQ 1 Quote Link to comment Share on other sites More sharing options...
Ferret Posted March 30 Report Share Posted March 30 1 hour ago, RickS said: I look at ATMs in banks Lakeside in another light. They provide me with a so-far safe 'vehicle' to withdraw monies from my US bank 2,000 miles away. I don't have to pony up any of my funds into that bank for that 'service'. Since I don't invest any monies in their bank, I'm OK with paying them a few bucks once in a while for providing me with this opportunity. I'm also not going to complain about an 18.5 peso exchange rate as I can remember when it was 9 to 1. Inflation sucks no matter what side of the border one sits on. Amen to that Rick! I remember when there were no ATM's in Mexico and I also remember getting 5.5 pesos to a Canadian dollar. Having to pay a small fee for the convenience and ease of getting money? Pfffftttttt! Quote Link to comment Share on other sites More sharing options...
gwynne Posted March 30 Report Share Posted March 30 10 hours ago, Ferret said: Amen to that Rick! I remember when there were no ATM's in Mexico and I also remember getting 5.5 pesos to a Canadian dollar. Having to pay a small fee for the convenience and ease of getting money? Pfffftttttt! Yeah. And carrying a stack of travelers checks and standing in line half a day at a bank to get cash for them. 2 1 Quote Link to comment Share on other sites More sharing options...
RickS Posted March 30 Report Share Posted March 30 ...and the exchange rate on Travelers Checks sucked...of course we did not use that term back then! Today with ATMs we get the best rate available for a paultry fee and I don't have to carry around 1,000's of dollars worth of Travelers Checks on my person. I'm happy. Quote Link to comment Share on other sites More sharing options...
Mainecoons Posted March 30 Author Report Share Posted March 30 Tried CI Banco again today. Nope. Giving up on them. Went over to HSBC no problem getting 15K Pesos. Worth paying a bit more to get some reliability. Good thread, thanks everyone particularly Lou for the great feedback. Quote Link to comment Share on other sites More sharing options...
pappysmarket Posted March 31 Report Share Posted March 31 On 3/29/2023 at 10:19 PM, Ferret said: Amen to that Rick! I remember when there were no ATM's in Mexico and I also remember getting 5.5 pesos to a Canadian dollar. Having to pay a small fee for the convenience and ease of getting money? Pfffftttttt! Or standing in line at the Casa de Cambio in Ajijic hoping they didn't run out of money before your turn. And in PV comparing the different rates at the various casas before deciding where to exchange your dollars. The ones further away from Old Town had a better rate just like gas stations a mile or so from the Interstates. Quote Link to comment Share on other sites More sharing options...
RickS Posted April 1 Report Share Posted April 1 9 hours ago, pappysmarket said: Or standing in line at the Casa de Cambio in Ajijic.... Some of us go way back, eh Pappy. The one I remember was on Colon across from where the yellow taxis now park. It was about 4' wide and one basically stood on the sidewalk or up one step to the window. Quote Link to comment Share on other sites More sharing options...
pappysmarket Posted April 1 Report Share Posted April 1 14 hours ago, RickS said: Some of us go way back, eh Pappy. The one I remember was on Colon across from where the yellow taxis now park. It was about 4' wide and one basically stood on the sidewalk or up one step to the window. That was the one and only. When we were doing the remodel on the home that was to become Casa Flores I had a payroll of around $15,000 pesos to meet every Saturday afternoon. I had arranged to use a personal check each week but I had to stop in on Thursday and tell them how much I would be needing. Many a Saturday would find them telling me to come back in an hour or so when they thought the money would be there. They always made good but some weeks were easier than others. So at 9 to 1 you can picture how many pesos I ended up with to stuff into a plastic bag and then walk back up Colon onto Zaragoza hoping nobody would notice this bag of money. Looking back I wonder if I would do that again. And no $500 pesos notes since the workers said they couldn't spend them, which was kinda true back then. Getting the maestro to write up the list of names, hours and pay every Saturday morning was another case of pulling teeth before I could even write the check. Getting approved to use a check back then was a big deal. Quote Link to comment Share on other sites More sharing options...
Lou Quillio Posted April 1 Report Share Posted April 1 On 3/30/2023 at 3:42 PM, Mainecoons said: Went over to HSBC no problem getting 15K Pesos. Confirmed: the combination of CapOne 360 and the HSBC ATM near Centro Laguna "mall" gave me $15,000 yesterday, for the same ATM fee as $10,000 (~$4.50 USD). Since it was Friday, I had to try a second machine (of the three). Only 500s at $15,000. At $10,000 I'll get maybe $2,000 in 200s and a sprinkling of smaller bills. I believe the machine in Walmart gives smaller bills routinely, which makes sense. Stock up for semana santa, y'all. ATMs will empty as soon as they're filled. LQ Quote Link to comment Share on other sites More sharing options...
mexijims1 Posted April 2 Report Share Posted April 2 What is the ATM fee at Walmart compared to HSBC? 1 Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted April 2 Report Share Posted April 2 50 minutes ago, mexijims1 said: What is the ATM fee at Walmart compared to HSBC? The HSBC has the same ATM fee as other HSBC ATMs. The BVA has the same fee as other BBVA ATMs etc. 2 1 1 Quote Link to comment Share on other sites More sharing options...
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