Natasha Posted February 13 Report Share Posted February 13 I took two pair of NEW Flexi shoes there Sept 12, waiting for fall because it was the "right" time to sell those particular styles. I understand now they are supposed to tell you on receipt that they have a huge backlog. THEY DID NOT. When I talked to the woman last week she gave an excuse of being too busy that day, but she would look into it next day and call back. Nada. So, today I asked for the shoes back. Reply: We have buckets and buckets of things back there and until they surface for display, we can't do anything about it. And no, even though this was our mistake and we admit to same, we can't put anyone to work on finding them for you. I'll put a note on your file and call you when they are ready to put on display so you can pick them up. Am I desperate for the money? Of course not. Am I angry at this shabby treatment.... Sept and now? You bet. Because forewarned in Sept I could have gone elsewhere, and someone could have been enjoying these shoes which was my only intent in the first place, since my feet declined. You can tell I don't frequent these places ( sew a lot) because others were aware (Benjiboy jewellery post). Won't be going to this one ever again once I recover the shoes..........if I live that long! 🤣 2 Quote Link to comment Share on other sites More sharing options...
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