cedros Posted December 24, 2021 Report Share Posted December 24, 2021 Is anyone one else having problems registering with the ArriveCAN. I keep getting a message "unable to submit form" can Quote Link to comment Share on other sites More sharing options...
virgo lady Posted December 24, 2021 Report Share Posted December 24, 2021 I have seen an issue with trying to upload the vaccine proofs as a PDF file. As soon as I changed it to an image file (screenshot or equivalent) and used that instead, it worked right away. Quote Link to comment Share on other sites More sharing options...
cedros Posted December 27, 2021 Author Report Share Posted December 27, 2021 I am still having trouble with ArivCan. Is there anyone out there who could help put it on my phone? Quote Link to comment Share on other sites More sharing options...
dencol Posted December 27, 2021 Report Share Posted December 27, 2021 Cedros, if you are using web site they will charge you for it. If you are using a android phone open all your apps and find the Google play store, then in the search bar type in Arrivecan and download it, then open it up. You will then have an option to register your account, email and create a password, a verification screen will pop up, Arrivecan will send you the verification code to your registered email, enter this code amd you should be good to go. Quote Link to comment Share on other sites More sharing options...
cedros Posted December 28, 2021 Author Report Share Posted December 28, 2021 5 hours ago, dencol said: Cedros, if you are using web site they will charge you for it. If you are using a android phone open all your apps and find the Google play store, then in the search bar type in Arrivecan and download it, then open it up. You will then have an option to register your account, email and create a password, a verification screen will pop up, Arrivecan will send you the verification code to your registered email, enter this code amd you should be good to go. You make it sound so easy but it isn't. You have to upload your picture then follw their commands-like touch your nose, smile etc. to prove it is you. It is too complicated for me. They assume everyone has an i phone but I have an Android. Quote Link to comment Share on other sites More sharing options...
mudgirl Posted December 28, 2021 Report Share Posted December 28, 2021 4 minutes ago, cedros said: They assume evreyone has an i phone but I have an Android. No, they don't. There is an app for iphones and one for androids. And unless they have changed things since I used the app on my android this August, it was easy to install, and I wasn't asked to upload a photo, touch my nose or anything like that. I went to Govt. of Canada travel info page, clicked on their link there for ArriveCanada and had no issues with it at all. Quote Link to comment Share on other sites More sharing options...
cedros Posted December 28, 2021 Author Report Share Posted December 28, 2021 On 12/27/2021 at 7:00 PM, mudgirl said: No, they don't. There is an app for iphones and one for androids. And unless they have changed things since I used the app on my android this August, it was easy to install, and I wasn't asked to upload a photo, touch my nose or anything like that. I went to Govt. of Canada travel info page, clicked on their link there for ArriveCanada and had no issues with it at all. Of course they have an App for both. I downloaded the one for Android but on some pages it still assumces I have an iphone Quote Link to comment Share on other sites More sharing options...
mudgirl Posted December 28, 2021 Report Share Posted December 28, 2021 4 minutes ago, cedros said: on some pages it still assumces you have an iphone In what way? What are they asking you to do that is specific to iphones? Quote Link to comment Share on other sites More sharing options...
cedros Posted December 28, 2021 Author Report Share Posted December 28, 2021 19 minutes ago, mudgirl said: In what way? What are they asking you to do that is specific to iphones? I will make a note of the next ones I see. Quote Link to comment Share on other sites More sharing options...
cedros Posted December 28, 2021 Author Report Share Posted December 28, 2021 6 hours ago, dencol said: Cedros, if you are using web site they will charge you for it. If you are using a android phone open all your apps and find the Google play store, then in the search bar type in Arrivecan and download it, then open it up. You will then have an option to register your account, email and create a password, a verification screen will pop up, Arrivecan will send you the verification code to your registered email, enter this code amd you should be good to go. I will try your suggestion. I have been given much more complicated instructions. Quote Link to comment Share on other sites More sharing options...
cedros Posted December 28, 2021 Author Report Share Posted December 28, 2021 21 hours ago, dencol said: Cedros, if you are using web site they will charge you for it. If you are using a android phone open all your apps and find the Google play store, then in the search bar type in Arrivecan and download it, then open it up. You will then have an option to register your account, email and create a password, a verification screen will pop up, Arrivecan will send you the verification code to your registered email, enter this code amd you should be good to go. I tried that but the last sentence does not work-it keeps cycling back and forth from sign in or create an account. I thinkI must already have registered. I get error 1 when I click on the eye. So I must have signed in under a differnet password in the past? So it say reset your password and it sends a 6 digit numer to my email . It says to enter this number on the verification page . Where is that? I seem to be stuck. Quote Link to comment Share on other sites More sharing options...
cedros Posted January 2, 2022 Author Report Share Posted January 2, 2022 Some people are calling it ArriveCan't as it is such a difficult app to use. 3 Quote Link to comment Share on other sites More sharing options...
cedros Posted January 2, 2022 Author Report Share Posted January 2, 2022 On 12/27/2021 at 1:53 PM, dencol said: Cedros, if you are using web site they will charge you for it. If you are using a android phone open all your apps and find the Google play store, then in the search bar type in Arrivecan and download it, then open it up. You will then have an option to register your account, email and create a password, a verification screen will pop up, Arrivecan will send you the verification code to your registered email, enter this code amd you should be good to go. Before you do any of that you have to register with BC Health Gateway. I have received several verification codes but I could not find anywhere to use them. Quote Link to comment Share on other sites More sharing options...
cedros Posted January 2, 2022 Author Report Share Posted January 2, 2022 On 12/24/2021 at 10:49 AM, virgo lady said: I have seen an issue with trying to upload the vaccine proofs as a PDF file. As soon as I changed it to an image file (screenshot or equivalent) and used that instead, it worked right away. My niece in Vancouver did all that for me. Quote Link to comment Share on other sites More sharing options...
Natasha Posted January 3, 2022 Report Share Posted January 3, 2022 On 1/2/2022 at 6:35 AM, cedros said: Some people are calling it ArriveCan't as it is such a difficult app to use. Have you considered this means they don't WANT you there? 😏🤔 Quote Link to comment Share on other sites More sharing options...
cedros Posted January 4, 2022 Author Report Share Posted January 4, 2022 Yes, but that does not make sense. Quote Link to comment Share on other sites More sharing options...
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