southland Posted November 28, 2021 Report Share Posted November 28, 2021 I am simply wanting to move my hard phone line to my new house. My Telmex hard line is in my name, has been for years. After two hours yesterday on the phone trying to get Telmex representatives to answer various phone calls to their various service numbers, I wound up always being transferred to dead-ends. An "ejecutivo" was promised to be waiting to help me, but never answered the transfer. I was given new service numbers to call (which were not active). Eight hours later, I went online to Telmex and created a Mi Cuenta. That sends me to a Chat. The Chat does not present the option of Cambio de Domicilio or Cambio de Servicio or anything similar. I know the entire world, not just Telmex and not just Mexico, suffers from technology that has made very difficult getting the simplest tasks accomplished. In short, does anyone have a recent working phone number for Telmex service, specifically to get a hard phone line transferred to a new domicile? Thanks. Quote Link to comment Share on other sites More sharing options...
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