phil in mexico Posted October 24, 2021 Report Share Posted October 24, 2021 Telmex can't keep our wifi on, it is off more than it is on really s#:ty service ⚠️ Quote Link to comment Share on other sites More sharing options...
johanson Posted October 24, 2021 Report Share Posted October 24, 2021 It really depends upon where you live. I have had Telmex for many years and the internet has usually been quite good. There have been too many outages lately, though in my neighborhood. (Upper, slightly West Ajijic) Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted October 24, 2021 Report Share Posted October 24, 2021 Is the problem wifi or internet itself? Try cutting the power to your modem for 1 minute and reconnect. That can cure many problems. Quote Link to comment Share on other sites More sharing options...
ibarra Posted October 24, 2021 Report Share Posted October 24, 2021 Phil, as you know, I live where you live. We did not have internet and we were unable to make any calls from our landline. I called 800123222 and reported the problem immediately. They told me it was scheduled service and it would take several hours before it was completed. I asked them why didn't they alert anyone about this as they have our cell numbers and some people have an online account. The response was "silence" from them. The good news - we have total service today. Maybe not tomorrow...! 1 Quote Link to comment Share on other sites More sharing options...
phil in mexico Posted October 24, 2021 Author Report Share Posted October 24, 2021 Hi, if the crappy service continues I might sign up for telcel service and drop temex altogether frustrated I've heard from people in haciendas that they (temex) is working on improving service, maybe we will be included, hopefully Quote Link to comment Share on other sites More sharing options...
Ferret Posted October 24, 2021 Report Share Posted October 24, 2021 Please keep in mind that TotalPlay is expected in Chapala Haciendas in December or January... so, say, May. From the people who now have it..."great speed, excellent customer service and no outages". Quote Link to comment Share on other sites More sharing options...
Whipstock Posted October 24, 2021 Report Share Posted October 24, 2021 2 hours ago, Ferret said: Please keep in mind that TotalPlay is expected in Chapala Haciendas in December or January... so, say, May,....... Realists, are never disappointed. 😉 1 Quote Link to comment Share on other sites More sharing options...
Tingting Posted October 24, 2021 Report Share Posted October 24, 2021 2 hours ago, Ferret said: Please keep in mind that TotalPlay is expected in Chapala Haciendas in December or January... so, say, May. From the people who now have it..."great speed, excellent customer service and no outages". Dare I dream the dream? 2 1 Quote Link to comment Share on other sites More sharing options...
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