Ribera Medical Center

[Tingting]

I'm going to keep a few details vague, for soon-to-be-obvious reasons, but yesterday, I had to take hubby to RMC for an MRI. As much as a visit to a hospital can be, it was great! The tech was very thorough in his questions prior to the MRI (if you've had one, you understand). The staff from the guard on up were all incredibly kind and helpful. Folks were actually smiling and acting like they enjoyed their work (as compared to...) . There were plenty of folks who spoke English (yes, I speak Spanish, but hubby, the patient, does not). 

I really recommend you go check them out if you're searching for another choice. They offer several different membership tiers for those who are interested, and also take international insurance. If you're TRICARE, though, I don't believe they do, but that's kind of the norm. Of course, if you use FB, you can look them up (we don't.) I was impressed and so grateful that they're there...especially when I saw that they offer a particular specialist that would normally be a Guad drive and not available anywhere else.

Oh, and another nice one was that our regular doctors are the father/son at Clinica Ajijic, Drs. Rodriguez (we are huge fans of them both, especially the father) and they work well with RMC.

The part that I must keep vague is that we had an emergency last week. Due to the situation, we went elsewhere because we knew nothing about RMC and it wasn't the time to dither. A few days later when it was clear that the situation remained serious, I phoned the first place for help. I phoned several numbers (spoke with one lady who only lacked smacking gum to show how bored she was), left messages, even tried the doctor's direct line, AND NO ONE EVER CALLED BACK. I eventually physically went to this other place after several hours had passed with no call back and felt like I was an inconvenience for being there. I just walked out and went to talk with Dr. Rodriguez (son) .   I gave him the background, the current situation and some alarming test results and he immediately advised me on what to do next. We returned the next day for follow-up tests, including the MRI, and saw Dr. Rodriguez (father) who gave a more thorough exam in 20 minutes than hubby got from 8 hours in the ER at the first place. It's safe to say that I will never give this unnamed other place a third chance. 

 

[Lexy]

Tingaling--Thanks for the posive and useful info. But why not name the less-than-good place? Otherwise it's just a bad story and not helpful to anyone if it leaves us guessing.

I hope your husband is much better.

Lexy

[Lexy]

Tingting, I'm so sorry for thr mistake in your name. I couldn't find the edit button to corect it.

[Bisbee Gal]

Parking can be difficult at RMC.  If the slots out front on the libramiento are full, you have to wind your way back to their small garage (I was lucky to get one of the few spaces in it).  It's a bumpy walk from parking garage to front of RMC entry which is at top of many stairs or bit of steep ramp (not an issue for me but could be for others).  It appears the building was planned so that you could enter hospital from the garage, but all doors were locked when I tried that route. 

I dropped the patient off at the top of the rather steep entry before driving to the garage, but it would have been preferable for us to park and walk in together from a level parking lot, as we are always able to do at SAT Hospital.  

 

 

[Tingting]

Lexy, please don't worry about it...I've been called worse! 😃 I don't want to name the place for a variety of reasons but mainly there are some crazies out there. It should just be a case of my opinion and all of that, but people get strange when they feel they have to defend something. I would have taken hubby to Clinica Ajijic but it wasn't an option. Unfortunately, he's still not too good, but at least we have an idea of what's happening and what is needed next.  

Bisbee, you're right about the parking, but we used the ramp up to get him in and then I parked below.  I'd still rather fight a bad parking situation than deal with "X" again, fancy/easy parking and all.

[barrbower]

"X" emergency room has gotten very mixed reviews.  Not sure if they are understaffed or under trained but they don't inspire confidence when lives are on the line.  In an hour you could be at Puerto Hierro Sur on Lopez Mateos before you ever got paperwork filled out in "X" waiting area...although they do have plenty of parking.

Alan

[Bisbee Gal]

38 minutes ago, barrbower said:

In an hour you could be at Puerto Hierro Sur....

An hour during a real emergency is an awfully long time.  Had a recent ER experience at SATH and felt it was handled well.  We were taken into ER fast....did the paperwork later.

[happyjillin]

54 minutes ago, barrbower said:

"X" emergency room has gotten very mixed reviews.  Not sure if they are understaffed or under trained but they don't inspire confidence when lives are on the line.  In an hour you could be at Puerto Hierro Sur on Lopez Mateos before you ever got paperwork filled out in "X" waiting area...although they do have plenty of parking.

Alan

I had to get to SAT twice by ambulance,was there in 5 minutes, and their emerge staff was  just fine with my life on the line. The emerg doc worked well by phone with my Cardio. I have complete confidence in their training and abilities.

[cedros]

10 hours ago, Tingting said:

I'm going to keep a few details vague, for soon-to-be-obvious reasons, but yesterday, I had to take hubby to RMC for an MRI. As much as a visit to a hospital can be, it was great! The tech was very thorough in his questions prior to the MRI (if you've had one, you understand). The staff from the guard on up were all incredibly kind and helpful. Folks were actually smiling and acting like they enjoyed their work (as compared to...) . There were plenty of folks who spoke English (yes, I speak Spanish, but hubby, the patient, does not). 

I really recommend you go check them out if you're searching for another choice. They offer several difference membership tiers for those who are interested, and also take international insurance. If you're TRICARE, though, I don't believe they do, but that's kind of the norm. Of course, if you use FB, you can look them up (we don't.) I was impressed and so grateful that they're there...especially when I saw that they offer a particular specialist that would normally be a Guad drive and not available anywhere else.

Oh, and another nice one was that our regular doctors are the father/son at Clinica Ajijic, Drs. Rodriguez (we are huge fans of them both, especially the father) and they work well with RMC.

The part that I must keep vague is that we had an emergency last week. Due to the situation, we went elsewhere because we knew nothing about RMC and it wasn't the time to dither. A few days later when it was clear that the situation remained serious, I phoned the first place for help. I phoned several numbers (spoke with one lady who only lacked smacking gum to show how bored she was), left messages, even tried the doctor's direct line, AND NO ONE EVER CALLED BACK. I eventually physically went to this other place after several hours had passed with no call back and felt like I was an inconvenience for being there. I just walked out and went to talk with Dr. Rodriguez (son) .   I gave him the background, the current situation and some alarming test results and he immediately advised me on what to do next. We returned the next day for follow-up tests, including the MRI, and saw Dr. Rodriguez (father) who gave a more thorough exam in 20 minutes than hubby got from 8 hours in the ER at the first place. It's safe to say that I will never give this unnamed other place a third chance. 

 

Where is Ribera Medical Center?

[Tingting]

This is the new hospital that is on the libramiento, on the left (if you were coming from Ajijic) hand side, across from El Dorado.

 

https://www.google.com/maps/place/Ribera+Medical+Center/@20.3026308,-103.2392559,756m/data=!3m1!1e3!4m5!3m4!1s0x842f477440ae3bab:0x5f7c45aba783378c!8m2!3d20.3024248!4d-103.2399123

[cedros]

1 hour ago, Tingting said:

This is the new hospital that is on the libramiento, on the left (if you were coming from Ajijic) hand side, across from El Dorado.

 

https://www.google.com/maps/place/Ribera+Medical+Center/@20.3026308,-103.2392559,756m/data=!3m1!1e3!4m5!3m4!1s0x842f477440ae3bab:0x5f7c45aba783378c!8m2!3d20.3024248!4d-103.2399123

Thanks

[lakeside7]

Tingting, I hope your husband continues to make a good recovery.

But.. Is it only me who finds your story very confusing, the vauge references and use of initial to identify hospitals goes over my head. Now for many members who have (frequent) use of the medical services at Lakeside seem to understand what it is, who it is you are referring to, but for a newcomer etc they must be scratching their heads and saying who,what??

[Tingting]

10 hours ago, lakeside7 said:

Tingting, I hope your husband continues to make a good recovery.

But.. Is it only me who finds your story very confusing, the vauge references and use of initial to identify hospitals goes over my head. Now for many members who have (frequent) use of the medical services at Lakeside seem to understand what it is, who it is you are referring to, but for a newcomer etc they must be scratching their heads and saying who,what??

Oh, sorry about that, but since my title was Ribera Medical Center, I just assumed folks would work out RMC as them. As for the rest, I don't want to confirm or deny which place I was referring to (although I think it's pretty obvious) for the reasons already stated. Regardless, I hope it didn't confuse folks too much because when it's your life on the line, and in this case it was my hubby's, things can get confusing as heck.