InChapala1 Posted August 5, 2021 Report Share Posted August 5, 2021 How do I get the Claro Video service that comes with Telmex phone & internet? Do I need some type of box/device for the TV? Or is it an app that is installed on a Fire TV Stick or Android device? And is it actually included with Telmex phone & internet service or is it an introductory offer (say 6 or 12 months free, and then pay a monthly fee after that)? Quote Link to comment Share on other sites More sharing options...
AndyPanda Posted August 5, 2021 Report Share Posted August 5, 2021 Yes, you need a box. And there is an Android app. Included with any Infinitum contract, I believe. 1 Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted August 5, 2021 Report Share Posted August 5, 2021 It is an app for your phone/or pad and you will need to cast to your TV.. or you can view it on you computer and using Chrome and cast as well. (you will need a cast device connected to your TV) If you are trying to get the free HBO MAX you can view it here https://play.hbomax.com/ If you are trying to see the olympic coverage is available on Youtube where Claro has 4 channels https://www.youtube.com/results?search_query=claro+sports+en+vivo 1 Quote Link to comment Share on other sites More sharing options...
dencol Posted August 5, 2021 Report Share Posted August 5, 2021 It is free, if you have a smart TV you can stream it on your TV. You will need to go to the Telmex office to have it set up, they will send you a password to your email address. 1 Quote Link to comment Share on other sites More sharing options...
AndyPanda Posted August 6, 2021 Report Share Posted August 6, 2021 Why would you go to the hassle of streaming when the box they give you does that for you? With a remote? Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted August 6, 2021 Report Share Posted August 6, 2021 No need to go to Telmex office to stream Claro Video. All can be done online. 1 Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted August 6, 2021 Report Share Posted August 6, 2021 11 hours ago, AndyPanda said: Why would you go to the hassle of streaming when the box they give you does that for you? With a remote? What box does Telmex give you other than a modem? Streaming means you are receiving the program over the internet. You still need a way to see it on a TV. It can be a Smart TV that can access your modem with a cable or wirelessly, an Android box, Firestick, Roku, or a receiver attached to your TV to receive the cast from your phone, pad, or computer. 1 Quote Link to comment Share on other sites More sharing options...
InChapala1 Posted August 6, 2021 Author Report Share Posted August 6, 2021 On 8/5/2021 at 5:58 PM, Mostlylost said: It is an app for your phone/or pad and you will need to cast to your TV.. or you can view it on you computer and using Chrome and cast as well. (you will need a cast device connected to your TV) If you are trying to get the free HBO MAX you can view it here https://play.hbomax.com/ If you are trying to see the olympic coverage is available on Youtube where Claro has 4 channels https://www.youtube.com/results?search_query=claro+sports+en+vivo Thanks for all the responses. I don't have a smart TV, but do have a Fire TV Stick attached to my 'non-Smart' TV. I searched the Amazon App store, but did not find a Claro Video app. I did find a Claro Video app on the Google Android app store, but unsure if its possible to install a Google store app on a Fire Stick. I will try to cast it from my Android phone to my Fire Stick (this will be first time trying to cast). I initially did try HBO Max on my Fire Stick. It appears to download the U.S. version of HBO Max, then the app tells me it cannot connect to the server. Maybe its because I have a U.S.-based Amazon (Fire TV) account and won't install the Mexican version? I tried using VPN (connected to U.S. servers) and it still gave me the same message. So for now, I'm unable to get HBO Max working. Regarding AndyPanda's response that there's a box, I searched the Claro Video FAQ page (https://www.clarovideo.com/fe/sitesplus/sk_telmex/html/esp/faqs.html) and found this: Los dispositivos donde podrás disfrutar Claro video son: Navegadores Web (Explorer, Safari, Chrome, Firefox o Edge), tabletas y Smartphone de sistemas operativos Android e iOS, Smart TV (Samsung, Lg, Hisense, Sony), Player de Claro video, Apple TV, XBOX ONE, PS4 y Chromecast. Appears "Player de Claro video" is a box/device that's sold by Telmex for 800 pesos: https://www.claroshop.com/amp/producto/484217/ Note that the Claro Video FAQ page does not mention Fire TV Stick. Quote Link to comment Share on other sites More sharing options...
NLU Posted August 7, 2021 Report Share Posted August 7, 2021 https://mail.google.com/mail/u/0/#inbox/WhctKKWxbKcMsCbKBXTctdHRzWHhDrNgJwQjGqKNsWVZfShhvsSspfGclrrMmHTGnSvlPjG Quote Link to comment Share on other sites More sharing options...
luvsdawgs Posted August 7, 2021 Report Share Posted August 7, 2021 I tried it for awhile, just came over the internet to my smart TV, no boxes. It is a Telmex app. Why would you want to get that if you have a Firestick which gives you everything and more than Clarovision? Quote Link to comment Share on other sites More sharing options...
AndyPanda Posted August 16, 2021 Report Share Posted August 16, 2021 The box is available and was first offered BEFORE there was streaming or the app. Sorry, was not aware of the alternatives. Those I know who have it have the box. Quote Link to comment Share on other sites More sharing options...
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