cedros Posted May 7, 2021 Report Share Posted May 7, 2021 Is there somepalce that you can buy a new cell phone where they wil transfer all your data? The last time I bought one two teenagers I know transferred the data from my old one. It was a lon g process. Quote Link to comment Share on other sites More sharing options...
Bisbee Gal Posted May 7, 2021 Report Share Posted May 7, 2021 How long ago did you buy your current phone? We got a new Android about a year ago and the transfer process was very easy, fast, simple. Basically the two phones "talked" to each other and everything transferred in literally a few minutes. Quote Link to comment Share on other sites More sharing options...
cedros Posted May 7, 2021 Author Report Share Posted May 7, 2021 I have heard something similar. I bought my last one about 5 years ago. Quote Link to comment Share on other sites More sharing options...
AndyPanda Posted May 7, 2021 Report Share Posted May 7, 2021 You should be okay then. Most everything gets backed up into the Google cloud, along with photos, WhatsApps, even apps... which then gets transferred to your new phone. Quote Link to comment Share on other sites More sharing options...
Floradude Posted May 7, 2021 Report Share Posted May 7, 2021 The main Telcel office will do this for you. They will install anything you want, pictures, contacts, etc. I have done it and I took a friend there and they helped her. Quote Link to comment Share on other sites More sharing options...
virgo lady Posted May 7, 2021 Report Share Posted May 7, 2021 As others have mentioned, if you have a Google account and get a new Android phone now, it is now fast and easy and automated, built into the startup of the new phone, you really almost can't avoid having it done for you. Way different than just a few years ago. Quote Link to comment Share on other sites More sharing options...
cedros Posted May 7, 2021 Author Report Share Posted May 7, 2021 4 hours ago, Floradude said: The main Telcel office will do this for you. They will install anything you want, pictures, contacts, etc. I have done it and I took a friend there and they helped her. I went to the Telcell store in Laguna Mall today and they were not very helpful Quote Link to comment Share on other sites More sharing options...
Floradude Posted May 7, 2021 Report Share Posted May 7, 2021 Cedros, had you purchased the phone there? Quote Link to comment Share on other sites More sharing options...
canmex87 Posted May 7, 2021 Report Share Posted May 7, 2021 45 minutes ago, cedros said: I went to the Telcell store in Laguna Mall today and they were not very helpful I purchased a new phone there a couple of months ago. The sales rep was bilingual and extremely helpful. He transferred all of the data from my old phone onto the new phone and gave me his personal cell phone number in case I had any questions. Quote Link to comment Share on other sites More sharing options...
AndyPanda Posted May 7, 2021 Report Share Posted May 7, 2021 The staff attitude depends on the day and the person, and also on the desk clerk who directs you. They are not obligated to do anything more than sell you contracts and activate phones. Lucky one day, unlucky the next. It's all about who likes to deal with the public and who just wants to get out at quitting time. 1 1 Quote Link to comment Share on other sites More sharing options...
cedros Posted May 7, 2021 Author Report Share Posted May 7, 2021 1 hour ago, Floradude said: Cedros, had you purchased the phone there? Yes, 5 years ago. I was looking for a new one. Telcell was promoting Oppo brand of cell phone today. Quote Link to comment Share on other sites More sharing options...
InChapala1 Posted May 7, 2021 Report Share Posted May 7, 2021 what type of phone do you have: Android, iPhone or Windows? Staff at Telcel store seem to know Android the best. And if you switch, say from iPhone to Android, some apps and data can be transferred, but its more complex, and Telcel staff might be less helpful. If your new phone is the same system, transfer is easy. For the past few years, all three (Android, iPhone and Windows) automatically backup apps/data, unless you or the teens who setup your phone intentionally turned off the backup feature. Quote Link to comment Share on other sites More sharing options...
cedros Posted May 7, 2021 Author Report Share Posted May 7, 2021 8 minutes ago, InChapala1 said: what type of phone do you have: Android, iPhone or Windows? Staff at Telcel store seem to know Android the best. And if you switch, say from iPhone to Android, some apps and data can be transferred, but its more complex, and Telcel staff might be less helpful. If your new phone is the same system, transfer is easy. For the past few years, all three (Android, iPhone and Windows) automatically backup apps/data, unless you or the teens who setup your phone intentionally turned off the backup feature. Android. I would prefer to transfer to the same. Quote Link to comment Share on other sites More sharing options...
InChapala1 Posted May 7, 2021 Report Share Posted May 7, 2021 you can confirm your data is backed up on Android: open the Settings app on your Android phone and tap on System > Backup. There should be a switch labeled "Back up to Google Drive." If it's turned off, turn it on. Once this is done, staff at Telcel should (hopefully) help you transfer all apps and data. Quote Link to comment Share on other sites More sharing options...
cedros Posted May 7, 2021 Author Report Share Posted May 7, 2021 30 minutes ago, InChapala1 said: you can confirm your data is backed up on Android: open the Settings app on your Android phone and tap on System > Backup. There should be a switch labeled "Back up to Google Drive." If it's turned off, turn it on. Once this is done, staff at Telcel should (hopefully) help you transfer all apps and data. Thanks. It is turned on. Quote Link to comment Share on other sites More sharing options...
AndyPanda Posted May 7, 2021 Report Share Posted May 7, 2021 And the first thing that happens when you buy a new Android phone, after setting the basics, is an app automatically starts that asks if you want to transfer from your old phone to your new. And then steps you through it. Quote Link to comment Share on other sites More sharing options...
cedros Posted May 8, 2021 Author Report Share Posted May 8, 2021 On 5/7/2021 at 5:29 PM, AndyPanda said: And the first thing that happens when you buy a new Android phone, after setting the basics, is an app automatically starts that asks if you want to transfer from your old phone to your new. And then steps you through it. It sounds easy. Quote Link to comment Share on other sites More sharing options...
cedros Posted May 9, 2021 Author Report Share Posted May 9, 2021 On 5/7/2021 at 9:29 AM, Floradude said: The main Telcel office will do this for you. They will install anything you want, pictures, contacts, etc. I have done it and I took a friend there and they helped her. I went there Sunday and they had none on display. I asked the girl at the entrance desk and she said get a ticket and wait. Wait an hour or so to ask about a product!? Time to go to Plaza Teconlogia in Guadalajara. Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted May 9, 2021 Report Share Posted May 9, 2021 1 hour ago, cedros said: I went there Sunday and they had none on display. I asked the girl at the entrance desk and she said get a ticket and wait. Wait an hour or so to ask about a product!? Time to go to Plaza Teconlogia in Guadalajara. Or go on a weekday after 10 am when the majority of locals are at work. Quote Link to comment Share on other sites More sharing options...
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