Constance Posted January 25, 2021 Report Share Posted January 25, 2021 I used to be able to call anywhere in Europe for free using 00+countrycode + phone number from my Telmex landline. Shortly before Christmas, from one day to another, this service was no longer available, meaning, I would get a busy signal, no matter how often and what time day or night I tried to make my calls. Has anybody else had the same problem? Thanks Quote Link to comment Share on other sites More sharing options...
bmh Posted January 25, 2021 Report Share Posted January 25, 2021 I dial France and germany on a regular basis and it goes through. No idea if I pay or not but if I do it is not much.. Quote Link to comment Share on other sites More sharing options...
Don Anomino Posted January 25, 2021 Report Share Posted January 25, 2021 I think it depends on the Telmex plan you have. Calls to Europe are free on the MX$599.00/month plan and higher. But check with Telmex to know for sure. HTH... Quote Link to comment Share on other sites More sharing options...
Ferret Posted January 25, 2021 Report Share Posted January 25, 2021 I thought it was 001 + country code + 10 digit number Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted January 25, 2021 Report Share Posted January 25, 2021 4 minutes ago, Ferret said: I thought it was 001 + country code + 10 digit number 001 is the code to dial USA To dial other country from Mexico is 00 + country code + local number 9 minutes ago, Don Anomino said: I think it depends on the Telmex plan you have. Calls to Europe are free on the MX$599.00/month plan and higher. But check with Telmex to know for sure. HTH... It should not matter what plan you have for the ability to make the call.... the plan should only affect if there was a charge for the call Quote Link to comment Share on other sites More sharing options...
Ferret Posted January 25, 2021 Report Share Posted January 25, 2021 Got it. Thanks. But 001 is also to Canada but without the country code. Quote Link to comment Share on other sites More sharing options...
RVGRINGO Posted January 25, 2021 Report Share Posted January 25, 2021 I think that 001 is for any international call. The next number is the country code, then the ten digit phone number. 1 Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted January 25, 2021 Report Share Posted January 25, 2021 34 minutes ago, Ferret said: Got it. Thanks. But 001 is also to Canada but without the country code. Sorry USA & Canada 1 is the country code...for the US & Canada 1 Quote Link to comment Share on other sites More sharing options...
Constance Posted January 25, 2021 Author Report Share Posted January 25, 2021 It's a mystery. I know that I am using the correct prefix and country code. My plan has not changed for many years, and yet I can no longer make those calls that I used to make without any problem. BMH, may I ask, when was the last time you called either France or Germany? Quote Link to comment Share on other sites More sharing options...
bmh Posted January 25, 2021 Report Share Posted January 25, 2021 internatonal calls are 00 not 001 which is the country code for Canada and the US.. .. for france it is 0033 I called this morning France on Telmex and Germany on whatsapp. Quote Link to comment Share on other sites More sharing options...
bmh Posted January 25, 2021 Report Share Posted January 25, 2021 Constance what country are you calling.. ? In france they use a digit that gets dropped when dialing internationally for exemple a French number will be given as 02 47 45 76 54 but if you dial from a foreign country you dial 00 33 international00 , country code 33 and 2 47 45 76 54 so a 9 digit number Quote Link to comment Share on other sites More sharing options...
Constance Posted January 25, 2021 Author Report Share Posted January 25, 2021 I am calling Germany. 00-49- phone number. Has worked like a dream for more than a year, and now, suddenly, it doesn't. Go figure! Quote Link to comment Share on other sites More sharing options...
bmh Posted January 26, 2021 Report Share Posted January 26, 2021 in germany when I call my friend I dial a 10 digit number after the 49, I tried it and it works for me.. It is strange, I would ask telmex.. Quote Link to comment Share on other sites More sharing options...
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