Mainecoons Posted November 24, 2020 Report Share Posted November 24, 2020 Closing all their stores and pulling out. https://mexiconewsdaily.com/news/coronavirus/best-buy-announces-its-pulling-out-of-mexico/ Quote Link to comment Share on other sites More sharing options...
AngusMactavish Posted November 25, 2020 Report Share Posted November 25, 2020 Bad governance does it again, right? 1 Quote Link to comment Share on other sites More sharing options...
Ferret Posted November 25, 2020 Report Share Posted November 25, 2020 I'm not totally surprised but I think it's convenient to blame it on Covid. All I can say is that EVERY single time I wanted to purchase something, they were always higher in price and I only shop online. I've done price comparisons on TV's, stoves, fridges, washers, dryers and computers. YMMV but that's been my experience. 3 Quote Link to comment Share on other sites More sharing options...
Dostortas Posted November 25, 2020 Report Share Posted November 25, 2020 That’s a big piece of retail space they have at Plaza Galerias. It will be interesting to see what will be there next. Quote Link to comment Share on other sites More sharing options...
bmh Posted November 25, 2020 Report Share Posted November 25, 2020 That is not their only location so more empty spaces in malls.. The store had some nice kitchen and other items but that is the way it goes.. Quote Link to comment Share on other sites More sharing options...
Kiko Posted November 25, 2020 Report Share Posted November 25, 2020 I was at the Punto Sur location about 2 months ago and the pricing on headphones and sound bar speakers were less than in the US, like 25% less. First time I have ever seen that at a Best Buy in Mexico. Usually their prices are 25% more than the US. Sort had an idea then that they had plans to shut it down. 1 Quote Link to comment Share on other sites More sharing options...
Mainecoons Posted November 25, 2020 Author Report Share Posted November 25, 2020 16 hours ago, AngusMactavish said: Bad governance does it again, right? Try reading the article. Quote Link to comment Share on other sites More sharing options...
Mainecoons Posted November 25, 2020 Author Report Share Posted November 25, 2020 1 hour ago, bmh said: That is not their only location so more empty spaces in malls.. The store had some nice kitchen and other items but that is the way it goes.. Big box is getting killed by on line shopping in the U.S. and that is beginning here as well. Amazon is a very smart company and they are really ramping up in this country with new distribution locations and first class delivery here. Everything I've bought from them has been delivered very rapidly and securely here. 1 Quote Link to comment Share on other sites More sharing options...
CHILLIN Posted November 25, 2020 Report Share Posted November 25, 2020 I remember when Eagle Hardware left Mexico many years ago. It was said the stores suffered from an unacceptable level of package tampering. People would open packaging and only take the parts they needed for repair. Of course the next customer comes along, thinking the package is complete, only to return it for refund or replacement. This has been largely curtailed in recent years with the heavy duty plastic blister shells. I imagine this still might be a problem except that people return after purchase. Principles of American customer service would say the customer is always right, and store charges the supplier, and usually throws the package away. Quote Link to comment Share on other sites More sharing options...
Ferret Posted November 25, 2020 Report Share Posted November 25, 2020 Anybody remember the Home Mart stores in Mexico before they were bought out by Home Depot? We went to the one in Queretaro when it opened... and laughed and laughed... at the whole aisle devoted to Thompson's water seal for wood decking. Hadn't seen a wooden deck in five years at that point in time. Retailer, know thy customer. Quote Link to comment Share on other sites More sharing options...
AndyPanda Posted November 25, 2020 Report Share Posted November 25, 2020 5 hours ago, CHILLIN said: I remember when Eagle Hardware left Mexico many years ago. It was said the stores suffered from an unacceptable level of package tampering. People would open packaging and only take the parts they needed for repair. Of course the next customer comes along, thinking the package is complete, only to return it for refund or replacement. This has been largely curtailed in recent years with the heavy duty plastic blister shells. I imagine this still might be a problem except that people return after purchase. Principles of American customer service would say the customer is always right, and store charges the supplier, and usually throws the package away. I always thought it was due more to employee pilfering than anything. Look at places like Soriana, where you find half-drunk bottles of Coke on a shelf somewhere, packages of cookies opened from the bottom, blister-packs of pens wrapped in heavy-duty fiber packing tape, and the like. The big tech stores I shopped at in Florida and Minnesota also always had returned goods on the shelf, including my own a couple of times, damaged or with missing parts. Quote Link to comment Share on other sites More sharing options...
adolphsj Posted November 25, 2020 Report Share Posted November 25, 2020 The Best Buy at the new Punto Sur was excellent, both in price but especially patient service. Quote Link to comment Share on other sites More sharing options...
happyjillin Posted November 25, 2020 Report Share Posted November 25, 2020 3 hours ago, Ferret said: Anybody remember the Home Mart stores in Mexico before they were bought out by Home Depot? We went to the one in Queretaro when it opened... and laughed and laughed... at the whole aisle devoted to Thompson's water seal for wood decking. Hadn't seen a wooden deck in five years at that point in time. Retailer, know thy customer. It ain't no shock to me anymore.In a past life I made a living as a marketing and communications consultant and had plenty of experience in the way things are done in the US,Canada and Europe. Mexican marketing strategies are similar to what ended there in the 50's but it never ceases to amaze me what these Mexican companies do in that time warp.-SNORK! Quote Link to comment Share on other sites More sharing options...
CHILLIN Posted November 25, 2020 Report Share Posted November 25, 2020 Time Warp? I don't recall too many Mexicans in that one! 1 Quote Link to comment Share on other sites More sharing options...
tkessler Posted November 29, 2020 Report Share Posted November 29, 2020 Anyone who actually does business in Mexico knows how hard it is. The hassles and aggravations are everywhere. You need an army of staff and overhead to deal with it. Doesn't surprise me. Quote Link to comment Share on other sites More sharing options...
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