Susan111 Posted June 9, 2020 Report Share Posted June 9, 2020 Hi there, We cancelled our Telmex service in February, after moving over to Ilox, and normally used the Telmex Ajijic office when issues or questions arose. A bill just arrived from Telmex for that closed account that has an incorrect charge on it, and we are trying to reach them. We have tried online chat, and instructed to try the phone line. We have tried several phone numbers, but the calls drop after many attempts. When last there (last week) there was a sign that said the office was closed during quarantine. I would be interested to know if you may have heard any news about the Ajijic Telmex office re-opening, or any other successes reaching a Telmex agent? Grateful for any ideas you may have Susan Quote Link to comment Share on other sites More sharing options...
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