Mainecoons Posted April 2, 2020 Report Share Posted April 2, 2020 Need to pay the phone bill. Is the TelMex office open? Haven't been able to figure out how to pay the bill on line. They do accept a U.S. credit card in the office, don't know if they accept it on line. If anyone here could walk us through for on line payment that would be much appreciated. Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted April 2, 2020 Report Share Posted April 2, 2020 Just now, Mainecoons said: Need to pay the phone bill. Is the TelMex office open? Haven't been able to figure out how to pay the bill on line. They do accept a U.S. credit card in the office, don't know if they accept it on line. If anyone here could walk us through for on line payment that would be much appreciated. Do you have a mitelmex account? If not open one https://mitelmex.telmex.com/web/hogar/home If you use Chrome as your browser it will translate if you don't read Spanish. Works fine with Mexico debit or CCard. Haven't tried US Ccard 1 Quote Link to comment Share on other sites More sharing options...
.Colibri. Posted April 2, 2020 Report Share Posted April 2, 2020 If you have a US Credit or Debit card, you can pay here too: https://www.telmexusa.com/en/Retail-Services/México-en-Línea℠/Pay-in-USA Quote Link to comment Share on other sites More sharing options...
MtnMama Posted April 2, 2020 Report Share Posted April 2, 2020 I pay with cash at the OXXO or 7-11. Hand them the bill and the pesos and they give you a receipt Quote Link to comment Share on other sites More sharing options...
tomwins Posted April 2, 2020 Report Share Posted April 2, 2020 Utilities are considered essential services and so TelMex should be open. We need to stop by and deal with a billing issue so we'll try it tomorrow. Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted April 2, 2020 Report Share Posted April 2, 2020 Also Telmex can be paid using the Mercadopago app. from your cell phone. Quote Link to comment Share on other sites More sharing options...
gringohombre Posted April 2, 2020 Report Share Posted April 2, 2020 Was there today to try to get my service restored in a 2 month ongoing Novela....had to take a ticket and wait an hour and another half hour of the rep on the phone and computer to get another service number and promise for a visit by a tech in "the next few days". Third time for this same story. Yesterday was told that before I had re-ported from ILox and then returned to Telmex (because of the lousy ILox phone service) I owed 14 pesos from my old service and that was the reason my service was cut. I paid and she told me that by the time I got home my service would be restored...got home and NADA, thus my trip there today. They are open and the payment desk is directly in front as you walk in. No waiting and no problem as long as you have cash to pay your bill. VIVA MEXICO!!! Quote Link to comment Share on other sites More sharing options...
Irish Gal Posted April 2, 2020 Report Share Posted April 2, 2020 4 hours ago, Mostlylost said: Do you have a mitelmex account? If not open one https://mitelmex.telmex.com/web/hogar/home If you use Chrome as your browser it will translate if you don't read Spanish. Works fine with Mexico debit or CCard. Haven't tried US Ccard I paid my bill yesterday using a Canadian credit card. It gave me the option of payiing in pesos or Canadian dollars. 1 Quote Link to comment Share on other sites More sharing options...
Tomas Posted April 2, 2020 Report Share Posted April 2, 2020 Pay them a year in advance...The bill is the same except for long distance calls or an excessive # of calls..You will get a bill every month showing your credit balance so that keeps you informed when it is time to Pago again.. Quote Link to comment Share on other sites More sharing options...
Sunshineyday? Posted April 2, 2020 Report Share Posted April 2, 2020 12 hours ago, Mostlylost said: Do you have a mitelmex account? If not open one https://mitelmex.telmex.com/web/hogar/home If you use Chrome as your browser it will translate if you don't read Spanish. Works fine with Mexico debit or CCard. Haven't tried US Ccard Does Telcel have an online option also Quote Link to comment Share on other sites More sharing options...
Ferret Posted April 2, 2020 Report Share Posted April 2, 2020 YES it does. Mitelcel. Quote Link to comment Share on other sites More sharing options...
phil in mexico Posted April 2, 2020 Report Share Posted April 2, 2020 Yes open paid yesterday wedsday apirl l no joke had to make a prescription run as i was leaving got a squirt of hand disinfectant! Quote Link to comment Share on other sites More sharing options...
Brian Dalziel Posted April 2, 2020 Report Share Posted April 2, 2020 I use the Mi Telcel smart phone app to pay using a U.S. credit card. It was a little quirky using it the first time -- the application doesn't seem to like U.S. zip codes very much but I kept keying that in several times and finally it was accepted. Quote Link to comment Share on other sites More sharing options...
Mainecoons Posted April 2, 2020 Author Report Share Posted April 2, 2020 20 minutes ago, Brian Dalziel said: I use the Mi Telcel smart phone app to pay using a U.S. credit card. It was a little quirky using it the first time -- the application doesn't seem to like U.S. zip codes very much but I kept keying that in several times and finally it was accepted. Was that for paying for a land line or just your cell phone? Quote Link to comment Share on other sites More sharing options...
Brian Dalziel Posted April 2, 2020 Report Share Posted April 2, 2020 "I use the Mi Telcel smart phone app to pay using a U.S. credit card." This is for cellular service only -- I do not have a Telcel landline. Quote Link to comment Share on other sites More sharing options...
Bisbee Gal Posted April 2, 2020 Report Share Posted April 2, 2020 Charges 2.99 USD per bill but beats standing in lines at this time, IMO https://www.xoom.com/mexico/pay-bills Quote Link to comment Share on other sites More sharing options...
Mainecoons Posted April 2, 2020 Author Report Share Posted April 2, 2020 52 minutes ago, Bisbee Gal said: Charges 2.99 USD per bill but beats standing in lines at this time, IMO https://www.xoom.com/mexico/pay-bills The Telmex pay in the U.S. site charges $2 per bill. Probably better to pay TelMex direct using this than a third party. Thanks to everyone for the help. Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted April 2, 2020 Report Share Posted April 2, 2020 6 hours ago, Sunshineyday? said: Does Telcel have an online option also https://www.mitelcel.com/mitelcel/login Non Mexico ccards are fine Quote Link to comment Share on other sites More sharing options...
chapalence Posted April 2, 2020 Report Share Posted April 2, 2020 4 hours ago, Mainecoons said: The Telmex pay in the U.S. site charges $2 per bill. Probably better to pay TelMex direct using this than a third party. Thanks to everyone for the help. Exactly! I don't know why so many insist on paying for service when it can be had for FREE! 1 Quote Link to comment Share on other sites More sharing options...
ComputerGuy Posted April 2, 2020 Report Share Posted April 2, 2020 Because I never use a card. I only pay cash. But I do pay the 12 pesos at Oxxo for their service. Quote Link to comment Share on other sites More sharing options...
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