FrankyOP Posted November 9, 2019 Report Share Posted November 9, 2019 Hey all. I'm not in Chapala but im in the Quintana Roo area, thus still Mexico but in the much bigger tourist area. But I assume the same answers applies as its in the same country. Here, there are banks and atms like bancomer, banamex, santander, hsbc, cibanco. I previously withdrew from banamex a while back with my US debit card... would do 10000 pesos and that seem to be the max. Then i found out about hsbc where you could withdraw 15000 pesos. So ever since then, i been doing that. But back then hsbc only charged 33.50 pesos or so per withdraw. Now its 63.50 pesos. But not only that... i didn't find out till recently that with the hsbc atm machine, there is option to accept/decline the DCC conversion rate... that you could actually decline it. I thought doing that meant the transaction won't go through. So all those times i clicked on accept, it cost me much more money. They advertise the rate at the hsbc machines where say google showed 1 usd - 19 pesos, it would show 18 pesos or so. But when i clicked on decline, i notice when i looked at the amount of money deducted from my US bank account, it was a good amount less than if i accepted the conversion. Now i have quite a bit of questions. 1. Which of the banks atms offer option to accept/decline the DCC rate? When i previously used Banamex, i don't recall if they have this option. Do they or do they not? Also does it depend on your debit card? Mine is a mastercard though. But do visa debit cards also have this option as well if they used hsbc atm machines back then? I heard recently, all Visa debit cards now have this option now. 2. What is the atm withdraw limit for each bank and their fees? I know hsbc = 15000 pesos 63.50 pesos cibanco - 25000 peso? 17.40 pesos santander - banamex - 10000 pesos? bancomer- Does anyone know what is withdraw atm limit and fee for each bank? I heard cibanco can do up to 50 bills so it could do max of 25000 pesos if your usa bank allow you that limit. Is that true you could do 25000 pesos at cibanco? Where im located, only one cibanco atm. Is that same for you guys in chapala? I heard there was one in chapala area as well so i assume same? But is it true cibanco can run out of bills fast so if you use it at night, you might could only withdraw say 5000 or 8000 pesos only? I never had an issue withdrawing from hsbc and getting 15000 pesos each time. So hsbc has highest withdraw atm fee and cibanco has lowest right? The other 3 banks are in the middle? 3. I tried to use the cibanco atm here earlier. I put my card in... then typed in my pin number. Type in 15000 pesos. Then clicked on answer to like next 2 questions etc. Then the screen showed a message which i assume was processing transaction. This took like an entire minute or even longer it seemed. Then it showed a message that was in english transaction timed out. I then checked to where the money dispenses from and nothing came out and i tried to push the thing to see if it was like where you had to push the thing to take the money out but i could not. Then i took my debit card out and left. There was no money deducted from my us checking account. Has anyone here had this issue with cibanco? This was my first time using the ATM and i thought... why is this atm doing this? With hsbc, its pretty quick. Quote Link to comment Share on other sites More sharing options...
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.