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New DSL connectivity with Telmex Server


Ted Fahy

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Quick question - Recent arrival to Ajijic and have this old Telmex Arcadyan DSL modem...  We already have an account with Telmex, but I know little about their system. 

After (not if) I purchase my own WiFi Modem/Router, will it automatically interface with the Telmex server when I plug in the ethernet cable?

OR: Will I need to keep the old one and downstream a second WiFi router?

Thnx.

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You can purchase a Telmex modem on Mercado Libre. They are not expensive and are plug 'n play. I purchased two, tested them both and now I have a back up just in case. I bought them after receiving TWO dead modems from the Ajijic Telmex themselves. They do not test modems that are turned in to see if they actually work... they just recycle them to unsuspecting clients. I have the last dead modem saved in a box since it has been entered into their system. It is the one they will receive back when I go in to turn my service into just a plain old telephone line when I get connected to iLox.

The only hiccup I had was in having to contact my solar provider to come and interface one of the new modems so their tracking system (which I read online) could do its job. Other than that all systems are working without problems.

 

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I’m a little confused about what you are asking, but....

One must have a TelMex DSL modem AND an Internet account with TelMex.  Whether your old Telmex Arcadyan modem will work is. a crapshoot. Telmex ‘may’ require you to use one of their current models.... Take Ferret’s recommendation and buy a backup Telmex modem on Mercado Libre. You’ll probably need it. BTW, those modems are are both eternernet and wifi.

IF you want to also purchase a wifi/router to use ‘behind’ the Telmex modem, yes just plug it into the modem and use it for whatever reasons you wish.

 

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Unless it is broken, your Arkadyan modem will work fine. It's not that old. Do you know the model number... is it a black one? Only TelMex modems work with TelMex Internet, and there are several brands now. You will not need a second router for WiFi. All TelMex modems in the last 8 or 9 years have been WiFi modem routers.

The only reason to purchase a TelMex modem (they don't sell them themselves) is as a backup or... as with Ferret... the staff here are just too unconcerned to help, and you can't get a replacement for your duff box. Which is most often the case. The procedure is you must call Mexico City tech support, let them test your lines, and give you a number to pick one up at the TelMex office, or courier you a replacement. Anyone who has gone through this will tell you it's a crapshoot as to which procedure they will make you follow on any given day.

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OK, answers for all three:

1) Model # is VRV8019AW22.  It is White and it appears to be working fine.  Based on the descriptions on this board, I'll buy a backup.  The only residual questions are: a) Any way to discover the mfg. date of the modem?  b) Any preferences for the backup model number?  c) If I swap the new one in, is it essentially plug and play or is there a procedure to get it up and running?

2) At home, I have a Comcast Modem but because of the number of devices we had running wirelessly I got my own WiFi router to daisychain to the Comcast Router (whose WiFi I don't use).  I'll likely do the same thing here.

3) Rick, I do understand the the modems are both ethernet and wi-fi.  Sorry for the poor explanation.

4) Ferret, great idea to retain the old one.  Thanks for the heads-up.

One NEW question:  I have an HP P2055dn b&w laserjet that's a workhorse.  At home, I used it via a usb hub connected to my router as a network printer.  Can I use the USB port on the Telmex router to connect my printer to the wifi network?

T

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1. That's a fine modem, only 3 or 4 years old, and is WiFi "n" standard capable; no TelMex modems have ac except the Huawei HG659 dual band, which is no longer available from TelMex. The VRV is one that bumped the WiFi distance and strength by 10% over previous models. All current TelMex modems are the same.

2. You can use any brand router/extender as long as a TelMex modem is the first in line. Of course, "daisychaining" means connection via ethernet cable, not via WiFi.

The USB hub and the VOIP port on all TelMex modems are not active. A serious case of the company not having a clue what they are buying.

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20 minutes ago, ComputerGuy said:

2. You can use any brand router/extender as long as a TelMex modem is the first in line. Of course, "daisychaining" means connection via ethernet cable, not via WiFi.

Are you talking about a range or network extender? A range extender uses WiFi. A network extender uses a cable.

https://www.actiontec.com/wifihelp/wifibooster/differences-wifi-booster-wifi-extender-wifi-repeater/

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As I mentioned, daisychaining is not a term used with WiFi, generally speaking. Range extender is not specific to WiFi, and network extender is not specific to ethernet.

Repeater/extender/booster are usually the terms reserved for wireless networking, although I would consider "booster" a lay term.

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I’m a bit confused.  I want to get a better wireless router that I would plug the Telmex cable into.    The speed of the real old one was slow so I am hoping that is the weak link.  

So can I buy one somewhere in lakeside area that would maybe help?   Could I bring one from the US that would be comparable?   Thanks for your help!

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Test your Internet speed using speedof.me or speedtest.net. That will give you the information you need. It doesn't matter how strong your WiFi device is, it can't improve your basic speed. Extenders/repeaters/boosters can improve the distance only. And of course the signal weakens the further it extender gets from the original modem. The subject is a tad more complicated.

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An extender that uses WiFi will usually see some speed loss. Because they're communicating with the router over Wi-Fi, there's a big speed drop if the extender talks to your devices on the same band it's using to talk to the router." 

YouTube has several excellent videos on WiFi bands and range extenders. 

https://www.cordcuttersnews.com/5-easy-tips-to-improve-your-wi-fi-signal-for-better-streaming-2019-update/

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14 hours ago, Mike in Ajijic said:

I’m a bit confused.  I want to get a better wireless router that I would plug the Telmex cable into.    The speed of the real old one was slow so I am hoping that is the weak link.  

So can I buy one somewhere in lakeside area that would maybe help?   Could I bring one from the US that would be comparable?   Thanks for your help!

Mike in Ajijic, termonogly is important. What “Telmex cable”? If you are referring to the telephone line that comes into your house, THAT cable MUST plug into a Telmex Modem. ONLY a Telmex modem can be used as that first connection from the street.  That modem has wifi capablilities. Like CG said, run a speed test to see how fast your service from Telmex is. Run it several times at different times of the day for a baseline. 

IF you suspect that the Telmex modem’s wireless signal is slow or weak... not reaching throughout your casa.... then potentially one can get a better/stronger wifi signal by purchasing a router and connecting it to your Telmex  modem via an ethernet cable. Turn off wifi on your modem and turn it on on the router. Run the speed tests again and see if by adding a new router, and using its wifi signal, has increased your speed and maybe strength throughout the house. If not, then the Telmex modem and wifi was OK, the added router did no good and you are just getting lousy speed from your DSL Telmex service. 

 

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1 hour ago, RickS said:

Mike in Ajijic, termonogly is important. What “Telmex cable”? If you are referring to the telephone line that comes into your house, THAT cable MUST plug into a Telmex Modem. ONLY a Telmex modem can be used as that first connection from the street.  That modem has wifi capablilities. Like CG said, run a speed test to see how fast your service from Telmex is. Run it several times at different times of the day for a baseline. 

IF you suspect that the Telmex modem’s wireless signal is slow or weak... not reaching throughout your casa.... then potentially one can get a better/stronger wifi signal by purchasing a router and connecting it to your Telmex  modem via an ethernet cable. Turn off wifi on your modem and turn it on on the router. Run the speed tests again and see if by adding a new router, and using its wifi signal, has increased your speed and maybe strength throughout the house. If not, then the Telmex modem and wifi was OK, the added router did no good and you are just getting lousy speed from your DSL Telmex service. 

 

Before that, connect your pc to the Telmex modem  by Ethernet cable (if you can). Run a speed test. That is your base line. That will be the speed of your service, the fastest.  Then run a speed test using the wifi from the Telmex modem (if it has wifi) next to the modem.  Then retest the wifi where you are going to use the pc or other equipment.   Do all three tests with the same pc. How do they compare?  With wifi, you have speed and range.

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