Drew Posted January 4, 2019 Report Share Posted January 4, 2019 Does anyone have a phone # for Telecable that someone will actually answer.My internet on Encarnacion Rosas lake side has been out going on 3 days.Im recovering from surgery and cant go to thier office.I use the internet for eveything.I would really appreciate some help. Link to comment Share on other sites More sharing options...
John Shrall Posted January 4, 2019 Report Share Posted January 4, 2019 765-4550 or 01-800-022-0101. You will need your account number to make a report. Link to comment Share on other sites More sharing options...
Drew Posted January 4, 2019 Author Report Share Posted January 4, 2019 Thank you John for the telecable phone number.I called the 800 # found out that I had not been credited for Decembers payment.I payed it at OXXO store on time.I was advised to never pay it there and only pay at Telecable office to make sure I was credited for the payment.I am unable to leave my house right now.A very kind friend went to telecable payed the bill again and my service was on in less then an hour.I have heard that Telecable is difficult to deal with.My expierience was pleasant and proffessional. Link to comment Share on other sites More sharing options...
John Shrall Posted January 4, 2019 Report Share Posted January 4, 2019 It's good to hear a story with a happy ending. You can register to check and/or pay your bill at https://store.cybercable.net.mx/ You can also get there my choosing My Cuenta at http://www.telecable.net.mx/ I set mine up on credit card autopay so there's never an issue with an unapplied payment. Link to comment Share on other sites More sharing options...
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