phil in mexico Posted December 26, 2017 Report Share Posted December 26, 2017 I have not received statements from telmex for a couple of months but have been getting emails from them I think they want to go paperless anyone know something about this TIA Phil Link to comment Share on other sites More sharing options...
Yo1 Posted December 26, 2017 Report Share Posted December 26, 2017 I get my bill every month. I also get an email where I can check my bill online. Have you been paying your bill regardless of a bill? Link to comment Share on other sites More sharing options...
phil in mexico Posted December 26, 2017 Author Report Share Posted December 26, 2017 Yes I have been paying my bill before due date regularly and I must confess 1hour after I posted on Chapels .com,i,recieved,a bill in mail so shut my mouth I jump the gun but many thanks Phil Link to comment Share on other sites More sharing options...
modeeper Posted December 27, 2017 Report Share Posted December 27, 2017 In three years I think a bill has come by mail about twice. I have an online account, makes it easy. Link to comment Share on other sites More sharing options...
Xena Posted December 27, 2017 Report Share Posted December 27, 2017 When I moved almost three years ago I took my phone number with me. I stopped receiving the paper bills I had received regularly for four years. Over six months I made three visits to TelMex to dutifully explain my problem. Although each service rep called up my account, professed to see the problem, and “corrected” it, I still received no bill. Three months after I gave up expecting paper bills, they again began arriving. On occasion the bill is late, a couple of times I did not receive one at all but mostly they arrive on time. It has nothing to do with going paperless and everything to do with general TelMex administrative inefficiency. Link to comment Share on other sites More sharing options...
cedros Posted December 27, 2017 Report Share Posted December 27, 2017 Years ago I cancelled the paper bills from Telmex as their delivery was so unreliable. I get my bill online from Telmex and also pay it online. It is much more efficient and hassle free. Link to comment Share on other sites More sharing options...
Floradude Posted December 27, 2017 Report Share Posted December 27, 2017 I suppose it must depend on where you live. I have lived in Upper Ajijic for 14 years and I almost always receive the bill around the first week of the month. Misses are rare. Link to comment Share on other sites More sharing options...
tomgates Posted December 29, 2017 Report Share Posted December 29, 2017 You can go the Telmex Pay in the USA and register, pay by the month on that site or download a form to fill out with a credit card number and mail to them and they do it each month. I have been doing that for over 10 years. Link to comment Share on other sites More sharing options...
ComputerGuy Posted December 29, 2017 Report Share Posted December 29, 2017 On 26/12/2017 at 3:52 PM, phil in mexico said: I have not received statements from telmex for a couple of months but have been getting emails from them I think they want to go paperless anyone know something about this TIA Phil Once TelMex has your email address, they will send you bills that way. However, to go paperless, you actually have to instruct them to do so. (Unlike their now well-known added-billing schemes where you must "opt out".) Link to comment Share on other sites More sharing options...
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