johanson Posted August 21, 2017 Report Share Posted August 21, 2017 Since about 5:30 PM my Telmex infinitum internet has been down. Although all of the lights on my modem are yellow or green or good I can not connect to the internet with Infinitum whether I try with WiFi or with a cable from the modem to my laptop. I couldn't connect to infinitum using my smart phone either. This is the first time all the lights are green or yellow blinking on and off that I don't have infinitum. Usually when I don't have internet , a light is not on or it is red. I wonder if I am the only person having problems or not. Chances are that if you are having problems you wont be able to read this message unless you have a back up internet connection which in my case I do. If some of you are having problems I would love to know that I am not the only one. Edit:Just phoned a neighbor whose infinitum was down also Quote Link to comment Share on other sites More sharing options...
Bajabrady Posted August 22, 2017 Report Share Posted August 22, 2017 Still down for me... did you call TELMEX? I can't Quote Link to comment Share on other sites More sharing options...
oasiscloud Posted August 22, 2017 Report Share Posted August 22, 2017 Same in Riberas, Telmex down for the past few hours even though all lights show green. Some kind of connectivity problem on their side. Quote Link to comment Share on other sites More sharing options...
JRPJR Posted August 22, 2017 Report Share Posted August 22, 2017 Exactly same issue here in West Ajijic Quote Link to comment Share on other sites More sharing options...
DuckieHoomever Posted August 22, 2017 Report Share Posted August 22, 2017 (edited) I just got a call from someone in the Raquet Club with the same problem. Is anyone in the Raquet Club able to get Telmex internet? Edit: her telcel internet appears to be down as well. Edited August 22, 2017 by DuckieHoomever Quote Link to comment Share on other sites More sharing options...
johanson Posted August 22, 2017 Author Report Share Posted August 22, 2017 I have talked to 5 persons. All had the same symptoms. Also down is my telcel internet. All I have is Telecable and it is coming in at faster than I am paying for. I am paying for 5 down and here is what I am getting Quote Link to comment Share on other sites More sharing options...
ComputerGuy Posted August 22, 2017 Report Share Posted August 22, 2017 Was down from TelMex, and data was down on TelCel, as far west as perhaps La Canacinta and as far northeast as Chapala Haciendas, until just this very minute. All is back in Riberas, Chula Vista, and...? Quote Link to comment Share on other sites More sharing options...
dichosalocura Posted August 22, 2017 Report Share Posted August 22, 2017 Telmex is down in Chapala. Quote Link to comment Share on other sites More sharing options...
DuckieHoomever Posted August 22, 2017 Report Share Posted August 22, 2017 Telmex internet came back about 5 minutes ago in the Raquet Club. Quote Link to comment Share on other sites More sharing options...
johanson Posted August 22, 2017 Author Report Share Posted August 22, 2017 It came back here in upper Ajijic as well. Oh and the Chapala weather station came back at 8:03 PM and then bounced to 8:09 PM. I guess and hope things are back to normal showing normal times and just now Telmex is coming on and off. It went off again. Oh well. hopefully all will be working Tuesday. have a great evening. Quote Link to comment Share on other sites More sharing options...
RickS Posted August 22, 2017 Report Share Posted August 22, 2017 I know of no other place on the planet where there are so many people watching their Internet connections and reporting said 'by the minute'. And that is hard to do when one doesn't have an Internet! Quote Link to comment Share on other sites More sharing options...
dichosalocura Posted August 22, 2017 Report Share Posted August 22, 2017 It is back up in Chapala. Quote Link to comment Share on other sites More sharing options...
bournemouth Posted August 22, 2017 Report Share Posted August 22, 2017 Back up in our house too and we are grateful. I noticed that the cell phone connection wasn't so great while this outage was going on but that has improved too. Quote Link to comment Share on other sites More sharing options...
Ferret Posted August 22, 2017 Report Share Posted August 22, 2017 Back up in lower Riberas but my speed sucks again. Quote Link to comment Share on other sites More sharing options...
.Colibri. Posted August 22, 2017 Report Share Posted August 22, 2017 Looks like most of Mexico was down. http://www.eluniversal.com.mx/cartera/negocios/reportan-usuarios-fallas-en-servicio-de-infinitum Quote Link to comment Share on other sites More sharing options...
pappysmarket Posted August 22, 2017 Report Share Posted August 22, 2017 We were also down in PV. Quote Link to comment Share on other sites More sharing options...
barcelonaman Posted August 22, 2017 Report Share Posted August 22, 2017 Lot of mexico out.strange telcel out as well. We are doomed.! Quote Link to comment Share on other sites More sharing options...
betty7 Posted August 22, 2017 Report Share Posted August 22, 2017 i thought it was only me, its happend before. reset modem, did all i could. the internet settings said it was working correctly, but the pages were blank. the mac man said in his opinion, it would not be fixed untill tomarrow. telmex had so many calls they put the phones off the hook. miracals do happen. we are not doomed. Quote Link to comment Share on other sites More sharing options...
Al Berca Posted August 22, 2017 Report Share Posted August 22, 2017 Damn eclipse. Quote Link to comment Share on other sites More sharing options...
AngusMactavish Posted August 22, 2017 Report Share Posted August 22, 2017 4 minutes ago, betty7 said: miracals do happen. we are not doomed. Thanks. Quote Link to comment Share on other sites More sharing options...
Bajabrady Posted August 22, 2017 Report Share Posted August 22, 2017 Down again Quote Link to comment Share on other sites More sharing options...
Sea Posted August 22, 2017 Report Share Posted August 22, 2017 Telmex landland phone is out in San Antonio. Quote Link to comment Share on other sites More sharing options...
ComputerGuy Posted August 22, 2017 Report Share Posted August 22, 2017 Because the DSL and Internet lights stayed ON, apparently outage-wide, it means that the Internet was "getting through" but the Domain Name servers were not connecting. Quote Link to comment Share on other sites More sharing options...
mtatl Posted August 22, 2017 Report Share Posted August 22, 2017 1 hour ago, ComputerGuy said: Because the DSL and Internet lights stayed ON, apparently outage-wide, it means that the Internet was "getting through" but the Domain Name servers were not connecting. It was more than a DNS outage. You could not get through with IP addresses (no domain lookup required) either. Quote Link to comment Share on other sites More sharing options...
cedros Posted August 22, 2017 Report Share Posted August 22, 2017 My telcel has been acting up for a week. The eternet and internet green lights keep blinking. When they do that I can't get internet. Once in awhile the internet light is red. Yesterday I could not get internet all afternoon and evening. But working this morning. Quote Link to comment Share on other sites More sharing options...
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