Ferret Posted May 3, 2017 Report Share Posted May 3, 2017 This was the first time that the infamous "Inbursa" charge appeared on my phone bill. It's not the 39 pesos, it's the principal of the matter. I did not solicit insurance. I did not give permission to anyone to charge me for insurance. No one has my signature approving said insurance. Imho, this is fraud to the tune of 39 pesos every month times millions and millions of people who pay Telmex. I tried two different ways to get this charge off my bill. I waited in line at Telmex to pay for my phone service and asked to have it removed. I was told I had to wait and speak to a Techie... and there were already over 10 people waiting and I had just waited in a cashiers line with 15 people in front of me. I then asked a native Spanish speaker to call the 1-800 number and get it off my bill. This was suggested by the cashier at Telmex. Although I do speak Spanish, the Telmex people speak at the speed of light. Well, that didn't work either. So, now I'm going back to Telmex early tomorrow morning to wait again. How does this happen? What gives them the right to do this? And why is it so bloody difficult to fix it? GRRRRRRRR. Link to comment Share on other sites More sharing options...
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