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monadog

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Try a factory reset on the modem. Insert a paper clip or pen into the tiny hole on the back for 30 seconds or so, until the lights flash oddly.

If that doesn't work, you may be suffering from a kind of "brain-damage" that occurs in a lot of the older models of modem, especially the Technicolor brand. Take the modem and its power cable into TelMex and ask for a new modem. Bring your phone bill.

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We live in Rancho del Oro and experience outage daily around sun up... Everything straightens out around 9am... Maybe that's when the Telmex trolls finish their coffee...

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