Osoprehistorico Posted November 18, 2015 Report Share Posted November 18, 2015 As you may remember I want to get a GPS unit for y car. I have a used TomTom, probably a used edition, that needs the maps updated but am having difficulty in going that, if possible. Does anyone know of someone that could do that for me? Thanks for any suggestions. Link to comment Share on other sites More sharing options...
sioux4noff Posted November 19, 2015 Report Share Posted November 19, 2015 When I last updated our TomTom, I had a problem. Between the on line support and a call to tech support, it was solved. Telephone tech support was great. An interesting note, the customer service person was in Guadalajara. I called theUS support #. Link to comment Share on other sites More sharing options...
Alfa Posted November 19, 2015 Report Share Posted November 19, 2015 I am able to regulairly update my TomTom on line but I have been unable to buy any of their update offers. My device was bought in Canada, I pay with a Canadian credit card but always get an error message when I go to pay for the download.I have spoken several times with their tech support people but have not overcome the problem. Link to comment Share on other sites More sharing options...
Osoprehistorico Posted November 19, 2015 Author Report Share Posted November 19, 2015 When I last updated our TomTom, I had a problem. Between the on line support and a call to tech support, it was solved. Telephone tech support was great. An interesting note, the customer service person was in Guadalajara. I called theUS support #. Do you have the telephone tech support number by chance? Link to comment Share on other sites More sharing options...
Alfa Posted November 21, 2015 Report Share Posted November 21, 2015 I have the number somewhere but cannot find it,I will keep´looking tho and let you know- hopefully. Link to comment Share on other sites More sharing options...
Osoprehistorico Posted November 21, 2015 Author Report Share Posted November 21, 2015 I have the number somewhere but cannot find it,I will keep´looking tho and let you know- hopefully. Thanks for your efforts but I found it. From here it is: 01-800-3-866-866. That is the GDL number and, yes, it is correct as written. Very helpful and patient people. They will send you an email if you wish with the instructions. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.