RocketPossum Posted August 28, 2014 Report Share Posted August 28, 2014 We recently got the ten Mbps service from Telmex, and have had actual downloads speeds of e11.4 and now 3.8. Does anyone know anything about his? Thanks. Link to comment Share on other sites More sharing options...
Ginger Posted August 28, 2014 Report Share Posted August 28, 2014 I don't know about that but I live in Riberas & have the 599 peso package & get this: Link to comment Share on other sites More sharing options...
Wait. What? Posted September 1, 2014 Report Share Posted September 1, 2014 I must live in the slow zone area. I think I have the middle package, but too often, ookla gives me UNDER 1mb! I'm thrilled, shocked and delighted when I get anywhere near 3. Going to Telmex mañana to see what's what. I think the growth in Riberas may contribute as Telmex doesn't have adequate servers for this area. Link to comment Share on other sites More sharing options...
ComputerGuy Posted September 2, 2014 Report Share Posted September 2, 2014 Don't bother going to the office. Instead call Mexico City tech support at 01-800-123-2222, and ask for someone with English. They are far better equipped. Our guys here in Ajijic know nothing, see nothing, do nothing. Trust me on this. And it's not the servers, it's the infracstructure here. Link to comment Share on other sites More sharing options...
Wait. What? Posted September 4, 2014 Report Share Posted September 4, 2014 Don't bother going to the office. Instead call Mexico City tech support at 01-800-123-2222, and ask for someone with English. They are far better equipped. Our guys here in Ajijic know nothing, see nothing, do nothing. Trust me on this. And it's not the servers, it's the infracstructure here. Muchas gracias for all the information. I never know how to proceed with tech stuff. ;-) Link to comment Share on other sites More sharing options...
Aquaponicsman Posted September 5, 2014 Report Share Posted September 5, 2014 For the past 4 day In lower Riberas, we have been experiencing multiple Internet outages with TelMex Infinitum per day, at all hours of the day and night -- sometimes only 1 - 2 minutes,, sometimes several hours at a time. It is becoming so frequent that it is getting troublesome. Heretofore, for the past year, the service has been extremely reliable. This is a very unpleasant change of events -- especially as my work is in the US and I use the Internet to telecommute. Unfortunately, the pastor down the street indicates that Telecable is even worse and he goes several days without internet, regularly. I do have a 3G stick, but the speeds are insufficent for my internet needs. I have already had to move twice because of poor Internet and it would really bite if I am forced to move back NOB because TelMex cannot get their act together. It is painfully evident that one of the reasons Carlos Slim became the richest man in the world is because he did not invest very much money in TelMex's infrastructure nor backbone. Link to comment Share on other sites More sharing options...
exyyz Posted September 5, 2014 Report Share Posted September 5, 2014 I am in Chapala but I am also having the same problems with Telmex internet lately. It drops for a minute or two periodically throughout the day and was just out for 24 hours. At first I thought it was the modem but after getting yet another new one, it still drops. Usually it is electricity I am without so this is a change. Link to comment Share on other sites More sharing options...
RVGRINGO Posted September 5, 2014 Report Share Posted September 5, 2014 Funny. We are also in Chapala and have had no Telmex problems recently. Have you checked with your neighbors? You could have a neighborhood problem, or even a problem with your own connections. Link to comment Share on other sites More sharing options...
ComputerGuy Posted September 5, 2014 Report Share Posted September 5, 2014 My Internet has gone off around midnight or so for the past two nights. Other than that, during the day, not seeing any difficulties. I am in Riberas about two blocks from Mom's restaurant toward the lake. Aquaponicsman, check and see if you have a Technicolor-brand modem. These regularly exhibit this drop-off behaviour, and need to be exchanged. (I had two in a row, both doing the same thing after a week.) Failing that, you should contact Mexico City tech support at the previously mentioned number, because overall there are currently no generalized problems in this area of which I am aware. Link to comment Share on other sites More sharing options...
exyyz Posted September 5, 2014 Report Share Posted September 5, 2014 According to Telmex in Mexico City, the problem is outside my house but who knows. Link to comment Share on other sites More sharing options...
ComputerGuy Posted September 5, 2014 Report Share Posted September 5, 2014 So they are sending a tech, right? It often comes down to cabling, especially during the rainy. Link to comment Share on other sites More sharing options...
exyyz Posted September 5, 2014 Report Share Posted September 5, 2014 They already did but the problem persists. I need to call them again. Link to comment Share on other sites More sharing options...
ComputerGuy Posted September 5, 2014 Report Share Posted September 5, 2014 What brand is your current modem? Link to comment Share on other sites More sharing options...
exyyz Posted September 5, 2014 Report Share Posted September 5, 2014 This new one is Huawei. I don't remember the brand of the last one. Link to comment Share on other sites More sharing options...
ComputerGuy Posted September 5, 2014 Report Share Posted September 5, 2014 Huawei is the better brand right now, but it is still prone to damage... too bad, was hoping you'd say Technicolor. Just yesterday I had a gal who couldn't get onto her Chase site, no matter what we did. It would work one time only. She traded in her modem and now everything is hunky dorey. Anyway, just one option. Link to comment Share on other sites More sharing options...
exyyz Posted September 5, 2014 Report Share Posted September 5, 2014 I just got this one on Monday which is when I found out it wasn't the old modem, I just didn't have internet. On the other 4 occasions it's been the substandard modems. Link to comment Share on other sites More sharing options...
Rackley Posted June 20, 2018 Report Share Posted June 20, 2018 What is the current status of the internet speed in Riberas as of 2018? Link to comment Share on other sites More sharing options...
Ferret Posted June 20, 2018 Report Share Posted June 20, 2018 Entirely depends on where you are in Riberas. ComputerGuy is getting 40 mbps down close to Mom's. I'm getting 20 mbps down close to the 711. Depends on the house, the wiring and the street. But, in general, I'd say that's it's very much better than other areas. Link to comment Share on other sites More sharing options...
Seren Posted June 20, 2018 Report Share Posted June 20, 2018 This thread was started in 2014 - read the latest. Times have changed Link to comment Share on other sites More sharing options...
ComputerGuy Posted June 20, 2018 Report Share Posted June 20, 2018 The question Rackley asked specifically mentioned 2018, unless he changed it after the fact. I would add that the closer to the lake in Riberas, and San Antonio, the worse the speed... generally speaking. Link to comment Share on other sites More sharing options...
Seren Posted June 20, 2018 Report Share Posted June 20, 2018 12 hours ago, ComputerGuy said: The question Rackley asked specifically mentioned 2018, unless he changed it after the fact. I would add that the closer to the lake in Riberas, and San Antonio, the worse the speed... generally speaking. You're right I didn't see that. It's a confusing thread if one starts at the top Link to comment Share on other sites More sharing options...
moderator-2 Posted June 20, 2018 Report Share Posted June 20, 2018 That's because it is an old thread. Start a new one. This one closed to avoid further confusion. 1 1 Link to comment Share on other sites More sharing options...
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