Yarboro Posted December 2, 2013 Report Share Posted December 2, 2013 I have just returned to Lakeside from Canada to find that I can't get a satellite signal on my Shaw PVR. I spent about an hour on a call with Shaw's tech support but they weren't able to solve the problem. They offered to send a technician out until I reminded them I was in Mexico! They feel that my dish might have shifted and have given me the coordinates which don't mean a thing to me. Does anyone know someone who can reposition the dish at a reasonable cost? Link to comment Share on other sites More sharing options...
Cortland Posted December 2, 2013 Report Share Posted December 2, 2013 I have just returned to Lakeside from Canada to find that I can't get a satellite signal on my Shaw PVR. I spent about an hour on a call with Shaw's tech support but they weren't able to solve the problem. They offered to send a technician out until I reminded them I was in Mexico! They feel that my dish might have shifted and have given me the coordinates which don't mean a thing to me. Does anyone know someone who can reposition the dish at a reasonable cost? We use Jose Anguiano - phone 376-765-4577. Cell 331-071-9900. He is very familiar with Shaw Direct set up. Link to comment Share on other sites More sharing options...
johanson Posted December 3, 2013 Report Share Posted December 3, 2013 I'm sorry to hear the bad news. I could tell you to check your connectors and all kinds of minor things at both the satellite dish and the satellite receiver. but I bet you have done that. The good news is that Shaw Tech Support was willing to help you knowing you were a snowbird visiting a site outside of Canada. Last May, apparently the CRTC had tightened down on them and Shaw Tech Support would not let them help anyone outside of Canada. In May, I phoned from Seattle and not my cottage on Vancouver Island. I was told they couldn't help me because I was outside the country and threatened to de-authorize the receiver I was asking about. Luckily it was an older unit that I don't use anymore. Link to comment Share on other sites More sharing options...
eagles100 Posted December 3, 2013 Report Share Posted December 3, 2013 We use this company and were pleased: CP Electronics Satellite installer Cell: 045-333-817-2744 e-mail: cp@cp-electronics.com Website: http://www.cp-electronics.com/eng/ Link to comment Share on other sites More sharing options...
El Saltos Posted December 3, 2013 Report Share Posted December 3, 2013 Call Jose', he's local and good. Link to comment Share on other sites More sharing options...
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