Tingting Posted May 9, 2023 Report Share Posted May 9, 2023 This is a weird one. We've been using the Cube with no problems for several weeks now. At the end of the day, hubs goes into the background app to delete the cache. Usually, three or four apps show up (the ones we were using like TVMob, YouTube, etc). Well, this (below) showed up and we have no idea how to close/clear/?? this to go back to a normal screen. Any suggestions? It's not interfering with our usage of the Cube, I just use the voice command to go back to the main screen, etc, but that's obviously not fixing the problem. ETA: We've tried the blocks at the top (close multiple, close all apps) but the next time we open Background, they're all still there. TIA from the technodino Quote Link to comment Share on other sites More sharing options...
All Day Posted May 9, 2023 Report Share Posted May 9, 2023 3 hours ago, Tingting said: This is a weird one. We've been using the Cube with no problems for several weeks now. At the end of the day, hubs goes into the background app to delete the cache. Usually, three or four apps show up (the ones we were using like TVMob, YouTube, etc). Well, this (below) showed up and we have no idea how to close/clear/?? this to go back to a normal screen. Any suggestions? It's not interfering with our usage of the Cube, I just use the voice command to go back to the main screen, etc, but that's obviously not fixing the problem. ETA: We've tried the blocks at the top (close multiple, close all apps) but the next time we open Background, they're all still there. TIA from the technodino I use this app on my Nvidia Shield. If you press the "System User" tab it should toggle between system apps and your currently running non-system apps. Quote Link to comment Share on other sites More sharing options...
Tingting Posted May 9, 2023 Author Report Share Posted May 9, 2023 Sadly, no. I can't even get to the screen (above) without having to go through every. single. one. of these icons/apps. Worse, they won't clear. Aaaargh. I guess we may just have to reset the Cube or suck it up and use the voice command to get to specific points. It's not perfect, but I'm clueless and it's all I can think of (technodino). Thanks, though. It was worth a try. Quote Link to comment Share on other sites More sharing options...
All Day Posted May 9, 2023 Report Share Posted May 9, 2023 7 minutes ago, Tingting said: Sadly, no. I can't even get to the screen (above) without having to go through every. single. one. of these icons/apps. Worse, they won't clear. Aaaargh. I guess we may just have to reset the Cube or suck it up and use the voice command to get to specific points. It's not perfect, but I'm clueless and it's all I can think of (technodino). Thanks, though. It was worth a try. Before you do anything drastic - uninstall the Background Apps & Processes app and reinstall. There have been issues and this seems to resolve it. 1 Quote Link to comment Share on other sites More sharing options...
Tingting Posted May 9, 2023 Author Report Share Posted May 9, 2023 I'll try that. Thanks! (will drop a line to let you know if it worked) Quote Link to comment Share on other sites More sharing options...
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