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Have visited Ajijic Telmex Office 4 times/spoken to office manager Two work orders,,first work order failed. Second work order ...promises and no performance. Cannot use cellular phone equipment so must have landline. All explained to TELMEX personnel..polite and consistent requests for solution. A daily pattern exists ..repetitive/reported/explained...no detail unreported ...in hopes of assisting technician and a solution. Does anyone have a contact with Telmex that could assist with a solution and act on work orders still pending? Please..your advice/information/connections... Thanks very much for any help. Apachewoman