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Showing results for tags 'following up my earlier bitter complaint'.
Some will remember my post early June upon learning Oxxo had managed to horns-waggle Total Play payment made there by giving 2nd "false" receipt. Of course, when TP cut us off, inspection of same revealed what had happened....ie cashier person stole the payment. 😠 Staring June 17 began e-mail correspondence with Oxxo. Seven emails (3 separate "sections" of Oxxo admin), info repeated as often as requested (why.... was all in same string??), pix (2 receipts) proving how it was done........ and today I got a PHONE call asking which day I could go to the same Oxxo to collect my refund. Holy cat poop! Never say never