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We asked Carmen, an exterminator who was recommended by a good friend to come and treat our house for cockroaches and small ants. We also asked her if the treatment was safe for our 3 cats and she said that it was. I asked her this again when she and her assistant came to our house, and she said that it was. He liberally sprayed outside and all around in the house. We paid them 700 pesos for the spraying and another 200 for 4 Liquid Ant Baits. After they left I noticed that my rings (2 gold with gemstones) were not where I usually put them when I am cleaning, or washing dishes, which I was doing when they came. I called her immediately, they came back, and said that they did not have my rings. Well, they had opportunity, and after searching our entire house for over a month, even sifting through the garbage and all the waste baskets, and not finding them, it is still a very good possibility that they did indeed take my rings. The rings are special custom-made, and very dear to me. I wore them every day. In addition to that, 2 days later all 3 of our cats were vomiting. One was seriously ill and we took her to a veterinarian. They examined her, did blood work and gave her 2 shots, one was an anti-toxin. Fortunately, the cat was better later the next day. The cost for the treatment was 550 pesos. The vet also said that in spite of the fact that the exterminators claim their chemicals are not harmful to the animals, people commonly bring their pets in 2 days after the extermination, all with varying states of poisoning. This should not be happening. I gave Carmen written notice to put my rings in our mail box and reimburse us the 550 pesos for the vet bill. It is now 2 months later and she has not done either, nor has she even apologized for making our cats sick. If she lied about the safety of the chemicals for the cats, she could have also lied about my missing rings. Please be aware that if you hire her, or any other exterminator, do not let them out or your site, and if you have animals, beware of the toxic chemicals that they might be exposed to. I do not know Carmen’s last name, if she has a business name, or her address. All I know is her cel phone number with the last 4 digits 3737.