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The fiber optic circus
Tingting posted a topic in Ajijic/Chapala/GuadalajaraWell, it finally happened. I received probably half a dozen SMS messages on my phone to tell me that fiber optic was now available, but when I got to the calendar to make an appointment, nothing was available (so why bother sending a message?). Anyway, yesterday came the knock on the door as a very courteous TELMEX installer asked me if we wanted the fiber optic installed as they were doing it for two of our neighbors. Of course, we did! Even though we have satellite, why not as a backup, right? Whoo boy, was that a big mistake. Installation was...hmmm...interesting, but I won't go into all of the details because most are small things. Let's just say that they were here a lot longer than they expected to be. For the longest time, the signal wasn't there. Finally, it was, but we couldn't connect. Then, we could connect, but not our range extender. One of two computers had problems but we figured it was a problem with that particular one since the other one was working. The guys leave. About this same time, I get an SMS from TELMEX apologizing and saying that they were unable to provide the fiber optic to us (??????). So, if we try to connect using it (because it's there), the speed is...ready?...3.11 download and .93 upload. Wow, what amazing speed. I'm blinded by the rushing wind! I just did another one and got 9.06 and 3.35 -- still less than the old modem. Then, I tested using our range extender and the satellite... for 135.13 download and and 7.61 upload. Oh, and after the guys left, we lost phone service and it still isn't back. So..TELMEX???