Pete, since your phone and Internet are acting differently, I assume you don't have a fiber optic connection. It does seem the Telmex is paying a lot less attention to those who still have the copper wire connections.
Having successfully paid my refrendo at Farmacia Guadalajara, I now have a Farmacia receipt. Anyone know how to get an official receipt online? The website now just says "no debts", with no option to get a receipt..
Interesting. I printed the "forma" so that I could pay at Oxxo, but Oxxo is no longer listed. Farmacia Guadalajara is on the list, but when I tried they said they don't do that. Get's harder all the time ....