GDouglas - could you confirm the contract status, especially if you received a promotion (promotions usually require a minimum service contract to offset the promotion cost)?
I have been in contact with Jose Luis Desales, and he's telling me now (mid July) that I am required to have a contract, or at least have one to cover (most of) the cost for the installation. I.e. installation is $350 with 18 mos contract, or $1,350 for having service 8 mos or less (i.e. I'm guessing month-to-month, or no contract, would apply to this fee level).