In August BBVA began charging me 70 pesos per month for insurance. The stated purpose of the insurance is to protect me against loss if I make a withdrawal and then I am robbed of the money. I never signed up for the insurance it was simply added to my account.
To date I have been unsuccessful in canceling the insurance and getting refund of the charges to my account.
Recently I have learned that I must fill out a form to get the insurance cancelled. However they will not reimburse me for past charges.
I believe it is wrong for BBVA to attach this cost to my account without my knowledge or approval.
Does anyone have a similar experience?
