Jump to content
Chapala.com Webboard

Lexy

Members
  • Posts

    2,094
  • Joined

  • Days Won

    14

Everything posted by Lexy

  1. Lexy

    CASA LINDA LCS

    Oops, skipped by them. Lexy
  2. Lexy

    CASA LINDA LCS

    I'm curious about the hours. Never saw LCS open much beyond 2 pm. Lexy
  3. I greatly miscalculated and ordered way too much sugar from Costco and I don't want to return it. Instead I'd like to donate about 14 lbs of it to an organization that cooks meals for needy adults and/or children. It's Zulka Azucar Morena in 1 kg packs; 7 packs. Can you help arrange this to go to a reputable charity? It has to be picked up at my house in Mirasol. I'm sorry I can't deliver it. Lexy
  4. I recently had an echocardiogram ordered by my cardiologist Dr. Hector Briseno, of Quality Care, which is alongside of San Antonio Hospital. It went smoothly. I don't recall the price but you can call QC to ask: 33 2785 0259 Lexy
  5. I have revised above message: Interested buy can purchase 4 cans.
  6. I want to make any interested people aware that I have some Hill's canned dog food for sale from Dr. Ladron's listed under Pet Supplies, at half price. Lexy
  7. I have 8 cans of Hills k/d prescribed by Dr. Ladron for my dog. Sonny liked it but now prefers his regular food. Label says: Chicken & vegetable stew. Hill's prescription diet. Kidney care. 12.5 oz (354 g). I bought it at Ladron's Clinic for 90 pesos per can (it's more expensive elsewhere). I'm offering it at 45 pesos per can. Buyer must take all 8 cans: 360 pesos. Pick up at my house in Mirasol/Riberas. (Sorry but I'm not able to deliver to you.) Lexy
  8. Tile work takes real skill and experiennce. If you think (are pretty sure) your handyman is up to it, good. Lexy
  9. Has anyone worked with Ricardo Gonzalez Becerra, physical therapist at Quality Care? I'd appreciate your comments. Lexy
  10. Tingting, Ibarra--If only I could just give in and take the $607 usd loss. But I can't. Two banks callously indifferent to the problem, especially USAA's CEO, right down to the resolution team--it justs drives me crazy. Who are these people? I have two USA government banking agencies' forms to fill out to report my experience. It's like having overdue homework to do. I just gotta get to it. Thanks for your concern.
  11. John--I used CIBanco's ATM once before this time that I'm talking about here. No cash came out. I went into CIBanco and told them I got no cash. They said, report it to your bank. We don't discuss it with you. I reported it to USAA, with all pertinent details. USAA immediately gave me a temporary credit on my checking account. USAA started what it called a dispute with the merchant, CIBanco. USAA said if it was determined that the merchant is responsible, the temporary credit will become permanent. But if the investigation shows that I was responsible for the transaction, the temporary credit will be reversed. The dispute was settled in my favor. No fuss, no bother. In the current dispute, CIBanco showed proof that its machine gathered the money. But I must repeat: proof that the machine gathered that amount is not proof that the cash was dispensed. Big difference. I was wronged by USAA when it accepted CIBanco's "proof" that I got the cash I ordered (in effect, calling me a liar). I did not. But USAA debited my account as if I did. The problem is that no-cash dispensed at ATMs is a common occurance. Often the ATM bank/owner settles with the customer, knowing their ATM sometimes malfunctions. You yourself posted here that it happened to you and you eventually resigned youself to the loss. Others have had to do the same. In my case, I'm saying that USAA made an obvious and egregious mistake in favor of CIBanco. CIBanco has and knows it has an ATM that often malfunctions. For whatever reason, in my case, its ATM did not produce the cash I expected. Not my fault. I do not deserve to be punished. USAA had no valid reason to settle the matter in favor of CIB. USAA failed me. You say you worked with ATMs in New York City decades ago, and I was fascinated. However, you can explain the many possible things that can and do go wrong with modern ATMs owned by banks until the cows come home. But you cannot excuse them. Although I do detect a wee bias on your part. Lexy
  12. John, no, I can't cut USAA any slack in this matter. CIBanco didn't hold all the cards. USAA isn't a newcomer to no-cash incidents. And it is used to dealing with money matters around the world. USAA could have decided the matter in my favor, not CIBanco's. USAA had that right. My word was as good as CIBanco's. And I was USAA's client. Instead, USAA decided in favor of CIBanco based on CIB's "document of proof" that the ATM gathered eleven 500 peso notes to equal the 10,500 pesos I ordered. The fact that the ATM gathered 10,500 pesos is not proof that 10,500 pesos got ejected from the ATM and into my hands. Yet based on CIBanco's "proof"--and before I was shown this "proof"--my checking account was debited $607 USD. The USAA resolution team wrongly and illogically concluded that the cash slid out of the ATM slot. That I took it. And then claimed I didn't get it. Just to see if I could get more, just for the fun of it?? I have more fun everyday solving the Wordle puzzle. I objected to the resolution team. I pointed out that CIBanco's "proof" wasn't proof that the ATM issued cash to me that day. I vehemently objected to the debiting of money from my checking account. Advocacy personnel got involved. I appealed to USAA's CEO. The CEO had his man Lou look into the matter. Nobody could shake the resolution team's final decision in favor of CIBanco. I wonder, is it because once they reimbursed CIBanco with my money, there was no undoing it? I learned that CIBanco would have had to go to its end of the day figures to determine if that ATM issued to me that day 10,500 pesos. A very time consuming effort that apparently they didn't care to make. Thank you, John, for posting your responses. I learned a lot about ATMs and how they function from your postings. I'm weary of the whole thing. As any of you must be, if you're still reading here. I'll follow through with the banking agencies that might be of help. . . .and thanks to Tingting and Mad_Max for the names of the agencies. Lexy
  13. Fred--My husband spent his final months in Casa Nostra's full-care facility where he got the best of care. I was with him daily. I saw how well-cared for he was. Delia, the director, is a hands-on, on-the-scene administrator and is a fully trained nurse herself. I'm so sorry for what you and your wife are going through/. Lexy
  14. Tingting--I might never get that cash back. If not, instead, I'd be very pleased to cause USAA as much time-consuming discomfort as possible. lexy
  15. The issue in my case of "no cash" is how my bank, USAA, resolved the cace: USAA illogically decided the dispute in favor of CIBanco and abruptly debited my checking account of over $600 USD. ,. . .before I had the chance to object to the decision. So I was wronged twice. Lexy
  16. Thank you, Tingting. Your suggestion is one I'll absolutely follow up on. . . .just exactly what I was hoping existed. It is infuriating to get these wimply responses from USAA from the CEO on down. Who exactly are the people on the USAA resolution committee making a decision in favor of CIBanco without valid proof that I got the cash? Lexy
  17. Jim Bowie--Update. Final decision, and what led up to it. lexy
  18. Well, locking him up won't help him when he;s obviously upset and gotten clingy. He's clingly because he's upset about something and needs some soothing. Can you give him some extra attention? Can he sleep with you instead of being "locked up" somewhere? Can you ask a vet for a mild tranquillizer? Poor guy. . . Lexy
  19. Recently on this forum I told of my April 11 visit to CIBanco’s local ATM where I initiated a withdrawal of 10,500 pesos. The withdrawal receipt popped out, which verified that amount was ordered. But no cash came out. As soon as got home, I reported the “no cash” incident to USAA, my bank, and its Resolution Team took over. The final outcome: the Resolution Team decided in favor of CIBanco. It based its decision on CIBanco’s document of proof that the machine gathered eleven 500 peso notes. I protested: an ATM machine that gathered 11,500 pesos is not proof that it issued that amount. And I continued to protest for weeks in every way I could think of. A number of USAA phone reps sounded sincere (but helpless) in their sympathy. I also heard from Member Advocacy, saying the Resolution Team would “reinvestigate.” It didn’t. And lastly, USAA’s CEO had his man “Lou” call me, twice. On his second call the very next day, Lou confirmed that the decision in favor of CIBanco was final. Lou told me to have a nice day. So, bottom line, the Resolution Team had to believe that I got the cash, claimed that I didn’t to start A Refute (that’s USAA’s term in these matters) to see if I could get it again. Well before much of the above hassling, my USAA checking account was debited $607.79USD. Given (awarded?) to CIBanco? CIBanco must be chuckling. And I, living on a limited income, am out $607.79. Many of us have learned the hard way that CIBanco’s ATM malfunctions. No cash from ATMs happens. But CIBanco does nothing about its malfunctioning ATM. As for USAA's incredibly bad behavior toward me--this is an organization that prides itself in serving US servicemen current and retired and their families. Yeah, right; they left me out. So beware. Lexy
  20. Yes, she's fast. Like 5 minute harcuts? I didn't so much. Lexy
  21. Lexy

    Adelitas

    And Kelton is. . .??
  22. Call Quality Care clinic (alongside San Antonio Hospital) to see which of their doctors you should see with your symptoms: 33 2785 0259
  23. Perhaps you should call Quality Care clinic (alongside San Antonio Hospital) and ask which of their doctors you should see: 33 2785 0259 Lexy
  24. Wow! My fight goes on with USAA for deciding in favor of CIBanco and debiting my checking account $607USD presumably reimbursing CIBanco (for the money I never got from their machine!). The resolution Team ay USAA seem to be morons. Was this recently, your complaint to USAA? I'm sending you a PM. Lexy
  25. I'm having a short-term memory loss (cutely called a senior moment) and can't remember how to send a PM. Someone, please remind me. Lexy
×
×
  • Create New...