We have a very dear friend, very young man.....soooooooo talented. Well, my phone would not charge. I took it to where I bought it, Telcel. The repair man they use said it was not possible to repair. So I went to another telcel for a 2nd opinion. They guy said yes i can fix it. $300 pesos. He did but it only lasted one week. So I gave it to our friend. He fixed it. He fixed my husbands phone also. He fixes all our friends phones. So we are putting him through a tech school in Guad to be able to get his certificate to enter that career as he is amazingly talented. If youve tried everything and nothing has worked and you are interested in him looking at it, let me know. Boswellbarbara3@gmail.com Barbara